FREQUENTLY ASKED QUESTIONS
Toilets and Restrooms
Q: Can I use a toilet unit on my own, or do I need a professional?
A: It is illegal to dispose of human waste in an improper way. You can purchase a portable toilet for your own personal use, but you will need to
hire a professional portable toilet operator to empty and dispose of the waste when needed.
Q: Can any toilet unit have a sink added to the inside?
A: Not every unit can house an interior sink. The Comfort XL and We’ll Care units do not have interior sinks. The Comfort XLT, PJN3, PJP3 and
Fleet do have interior sinks. All Fresh Flush units require a sink to operate, but static and recirculating flush units can add a sink.
Q: How do I initially set up a portable toilet for use?
A: For each new use of an emptied tank, it needs to be charged with 5 gallons of water and a chemical often referred to as “blue” in the
industry. It contains dyes and enzymes designed to break down waste.
Q: Can I replace parts on my toilet?
A: Absolutely. We offer all our parts as replacements. Just call into PolyJohn or contact your local rep to place an order.
Q: My toilet has a dump valve, can I use that to empty the waste tank?
A: You can use the dump valve to empty the tank, but it needs to be done at an RV dump station that has the proper equipment and treatment on
site. You can also hire a local portable toilet operator to empty the waste tank.
Q: In my recirculating unit where does the water come that flushes the toilet bowl?
A: A recirculating unit takes the water that is inside the tank and uses it to flush the toilet bowl. Yes, it is the used water inside the tank. Do not be
worried about this. There are two separate filters that filter out any solid substance before it comes to the bowl. And this water has been mixed
with the powerful chemicals that break down waste inside the tank. This saves fresh water usage while still getting the benefits of flushing.
Q: How does the fresh water flush toilets work?
A: Unlike the recirculating toilets, the fresh water models require a sink. The bowl flushing mechanism draws fresh water from the sink to flush.
The sink also uses the fresh water for hand washing and the gray water drains into the toilet tank.
Q: My screen broke, how do I replace it?
A: The screens can be removed and replaced by drilling out the rivets, sliding the screen out, sliding the new one in and re-riveting the screens
in place.
Q: You don’t have the old style urinal anymore, so will a new style work? If so, what do I need to
do to modify my unit so the new urinal will fit?
A: The new PolyJohn Urinal has been completely redesigned. The new design has been proven to be the best shape and form to keep splash-
back to a minimum. The side walls are much higher and there is no lip on the inside. This will help keep the urinal clean. The entire urinal has
smooth surfaces as well to aid in cleaning. The new urinal can also hold 5 pounds of salt for colder climates. To help your customers who might
need something to shoot for. To install the new urinal on old tanks, you will need 4 - PC-000102 Rivets, 4 - PC-000106 Washers, and 1
PC-000557 Cap.
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