PondMAX EVOII Series - User Manual

Questions and Answers

M
murillopeterAug 11, 2025
Why is my PondMAX Water Pump not working?
- C
  chadmyersAug 11, 2025
  Your PondMAX Water Pump might not be working due to several reasons. First, ensure the pump is properly connected to a power source and the power point is switched on. Another possible cause is a filter screen blocked with sludge, which requires cleaning. The impeller could also be blocked by sludge or limescale; in this case, clean the impeller following the provided instructions. The impeller chamber might be blocked, or the ceramic shaft could be broken. Clean the impeller and inspect for wear, replacing if necessary. If none of these steps work, submerge the equipment underwater and then plug it in, refilling with water if needed.
E
Ernest JohnsonAug 18, 2025
What to do if my PondMAX EVOII Water Pump is noisy?
- D
  Debra WatersAug 18, 2025
  If your PondMAX Water Pump is making excessive noise, consider the following: * Check for any blockages within the pump and clear them. * Inspect the impeller and shaft for wear; if worn, replace the impeller assembly. * If the impeller is broken, replace it. * Ensure the water level is adequate; if too low, refill to the appropriate height. * Clear any blockages from the unit inlet or water pump outlet. * If the pump is working at its maximum height, select a bigger model.
G
gcarrilloAug 27, 2025
What to do if my PondMAX Water Pump is not working?
- M
  mnguyenAug 27, 2025
  If your PondMAX Water Pump isn't working, first ensure it's properly plugged in and the power point is switched on. Then, check and clean the filter screen or sponge, as well as the impeller, for any sludge or limescale buildup. Make sure the pump is fully submerged in water. Also, inspect the impeller chamber and replace the ceramic shaft if it's broken.
W
William KhanSep 2, 2025
Why is my PondMAX Water Pump so noisy?
- A
  Aaron MasseySep 2, 2025
  A noisy PondMAX Water Pump could be due to several reasons. Check for blockages in the pump, the unit inlet, or the water pump outlet and clear them. Inspect the impeller and shaft for wear or breakage and replace the impeller assembly if needed. Ensure the water level is adequate. If the pumping height is too high for your model, consider selecting a bigger pump.

PondMAX EVOII Series Specifications

General

Model	EVOII Series
Voltage	220-240V
Type	Water Pump
Frequency	50 Hz
Weight	Varies by model
Material	Plastic
Flow Rate	Varies by model (e.g., EVOII 1000: 1000L/hr, EVOII 3000: 3000L/hr, etc.)
Maximum Head	Varies by model (e.g., EVOII 1000: 1.8m, EVOII 3000: 2.5m, etc.)
Power Consumption	Varies by model (e.g., EVOII 1000: 18W, EVOII 3000: 60W, etc.)