TECHNICAL SUPPORT
Technical support and service is available directly from your distributor or call Portacool, LLC Technical Support Hot Line at 888-266-5243 for the distributor
nearest you. You may also contact the Support Hot Line for consultation on troubleshooting and parts replacement.
Please have serial number and model number of product available.
WARRANTY AND REPLACEMENT PARTS
PORTACOOL® Evaporative Cooler Limited Warranty
For one (1) year from date of purchase, Portacool, LLC (hereafter “Portacool”) warrants any original component part or parts of its Portacool™ portable
evaporative coolers (the “Equipment”) that are found, upon examination by factory-authorized personnel, to be defective in material or workmanship, excepting,
however, that the following component motors shall be warranted by Portacool for a period of three (3) years from the date of purchase: MOTOR-013-04,
MOTOR-010-07, MOTOR-012-06, MOTOR-012-05 and MOTOR-034-01.
All transportation charges for shipment of the Equipment and/or its component parts that are submitted for replacement or repair under this warranty must be
borne by the purchaser.
If the Equipment and/or its original component parts develop a defect covered by this limited warranty within the applicable time periods described above, the
same will be repaired or replaced at Portacool’s option. In the case of a breach of any implied or written warranty relating to the Equipment and/or its component
parts, Portacool shall not be liable for any incidental or consequential damages, and the limits of liability against Portacool for any such breach shall not exceed
the cost of replacement or repair of the Equipment.
This warranty is void if the Equipment and/or its component parts are found to have been misused, abused, repaired by or tampered with by unauthorized or
unqualified personnel.
TECHNICAL SUPPORT
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