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General| Model | Promax Combi HE Plus |
|---|---|
| Category | Boiler |
| Type | Combi |
| Output | 24kW, 28kW, 33kW |
| Fuel Type | Natural Gas |
| Mounting | Wall-mounted |
| Warranty | 2 Years |
| Flow Rate | 9.8 l/min |
| Weight | 36 kg |
| Efficiency Rating | ErP A-rated |
Identifies key controls like the selector switch, display, pressure gauge, and timer position.
Explains the meaning of illuminated indicators for heating mode, hot water, and burner status.
Details how to adjust the temperature settings for both central heating and domestic hot water.
Guides on how to read and interpret the central heating system pressure gauge.
Step-by-step guide to diagnose why the boiler is not working, checking gas and electricity supply.
Addresses low system pressure issues and how to interpret boiler error codes.
Checks for correct timer settings and adequate room thermostat settings.
Explains normal, low, and high central heating system pressure readings and fault indicators.
Provides a step-by-step guide for repressurising the central heating system using a filling loop.
Details essential safety precautions and minimum clearances for boiler installation and servicing.
Instructions for cleaning the boiler's outer casing using appropriate methods.
Information on the boiler's integral frost protection and pump protection features.
Explains how fault codes are displayed and lists common codes with their meanings.
Outlines legal requirements for installation, commissioning, service, and repair by competent persons.
Details the importance and procedures related to the Benchmark Commissioning Checklist.
Immediate actions to take if you smell gas, including shutting off supply and contacting suppliers.
Instructions on how to safely isolate the boiler from gas and water supplies during an emergency.
Explains the 12-month free warranty, how to register, and its basic terms.
Provides contact details and procedures for obtaining service or reporting boiler faults.
Details what is covered under the warranty and lists common exclusions.
Recommends annual servicing for optimal efficiency and provides contact information.
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