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General| Manufacturer | Potterton |
|---|---|
| Model | Suprima 30 |
| Category | Boiler |
| Fuel Type | Gas |
| Output | 30 kW |
| Type | Conventional |
| Mounting | Wall-mounted |
| CH Output (kW) | 30 kW |
| Fuel | Natural Gas |
| Central Heating Max Power | 30 kW |
Key operational features and characteristics of the new boiler, including condensation.
Details the 12-month warranty, registration, and terms for free repair of faults.
Guidance on completing and using the Benchmark Log Book for warranty and service records.
Instructions on how to safely turn off the boiler using the control knob or programmer.
Details built-in safety features like frost protection, pump protection, and safety thermostat.
Procedure for resetting the boiler if the 'Lockout' light is on or flashing.
Advice on annual servicing by a competent person and boiler repair procedures.
Information on finding a CORGI registered installer and checking their ID card.
Instructions for cleaning the outer panels of the boiler with a damp cloth.
Minimum clearances required around the boiler for safety and maintenance.
Safety warnings on flammable materials, hot surfaces, flue terminal, and condensate drain.
Checklist for diagnosing and resolving no heating or hot water issues.
Guidance on when and how to contact your installer for boiler issues during warranty.
Information for installers needing assistance or advice from the trade support help-line.
Details required for arranging an appointment with Heateam customer service.
Immediate safety actions if gas is smelled: turn off supply, call supplier.
Instruction not to use a suspected faulty boiler until corrected by a competent person.
Provides contact details for the Heateam call centre, including phone, fax, and email.
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