18
Symptom Possible Cause Solution
The appliance
does not work
The appliance is not plugged in.
Plug the Power Cable into an electrical
outlet.
The appliance is plugged into an
outlet that is shared
with other devices.
Plug the appliance into a dedicated
electrical outlet.
The appliance has not been turned
on by setting the preparation time
and temperature.
Press the Power Button.
Select a time and temperature. Press
the Power Button again and cooking will
begin.
The appliance might have been
turned off.
If the Power button is pressed while
cooking, the
Auto Shut-Off mode will be
triggered.
Press the Power Button. Select a time
and temperature. Press the Power Button
again and cooking will begin.
Food is not cooked
The Basket is overloaded. Use smaller batches for more even frying.
The temperature is set too low. Raise temperature and continue cooking.
Food is not fried
evenly
Some foods need to be shaken
during
the cooking process.
See “Shaking” section in “Instructions for
Use”.
Basket will not slide
into appliance
properly
The Basket is overloaded. Do not fill the Basket above the Maximum line.
The Fry Tray is not placed in the
Basket correctly.
Gently push the Fry Tray into the Basket
until it clicks.
Troubleshooting
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