BVE Technical Support
Tel: 888.330.4283 x 3 Support@Broadcastvision.com
Troubleshooting (continued)
IR signal strength issue – In rare circumstances, the CAB may output too strong of an
IR signal for the set top box IR receiver. To test if the IR emitter is over-driving the set
top box receiver, pull the emitter away from the front of the set top box, and press
the channel button to see if the set top box now receives the channel.
No control over set top box (continued)
CAB not programmed for the correct set top box - Your CAB is defaulted for
Broadcastvision’s popular “Unicode” setting which provides control of the most
popular cable, satellite and IPTV set top boxes.
No Continuity between CAB and IR emitter – In some circumstances utilizing
the “Far” set top box scenario, the CAT5/6 cable between the set top box and
the CAB may not provide full continuity through wall plates etc. It may be
helpful to re-locate the STB at the base of the cardio and re-test. Or, it may be
helpful to temporarily run an alternate CAT5/6 cable from the CAB to the set top
box then re-test.
The CAB can be quickly configured on site to operate other popular set top boxes by
flipping dip switches inside the CAB enclosure as pictured below. All CABs are
shipped pre-programmed what we call unicode. Unicode works with most of the
well known providers. If for some reason the CAB is not operational, please call
Broadcastvision support at 888.330.4283 x 3 to determine the dip switch settings
for your cable, satellite, or IPTV provider.
Note: When the CAB is shipped pre-programmed, the dipswitch setting will be in the OFF position.
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