Symptom Reason Action
Very high internal temperature
or over Ceramic plate.
Internal failure. Contact Customer Care.
If failure code is E7 or E8.
If failure code is E3 or E6.
Voltage either too high or too low. Wait until the Voltage
becomes normal.
Switch off the Cooktop.
Switch on, after the Cooktop
cools down.
If failure code is E1, E2, E4,
E5, Eb and Ec.
Vessel is not getting heated
up to the required
temperature/setting.
The bottom of the Vessel is not flat.
Use flat bottom Vessel only.
If the Cooktop is not heating or the Buttons are non-responsive then
immediately for support.
contact our Customer Care Centre
Troubleshooting
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