PREMIER TECH ECOFLO - Troubleshooting: What to Do; Activated Alarm; Prolonged Power Failure; Flooding

Ecoflo Owner’s Manual Page 8/14 20201009
Canada and United States Item # 339913
5. What to do in case of...
5.1 An activated alarm
If an alarm is activated, unrelated to a power failure, contact Premier Tech’s After-sales Service team so the problem can
be identified and corrected.
5.2 A prolonged power failure
If a winter power failure is prolonged or if you are planning to shut down your system, protect the components of your
septic system against freezing.
If one of these situations occurs, or If you have any questions about restarting your system, contact Premier Tech’s After-
sales Service team.
5.3 Flooding
Certain sites are prone to flooding or to rises in groundwater levels. This can lead to a malfunction in your septic system or
alter the performance of your Ecoflo biofilter. If this happens, contact Premier Tech's After-sales Service team.
5.4 Backflow
Backflow rarely occurs. If it does happen, the primary/septic tank is usually the cause. Do not hesitate to call your
primary/septic tank installer or pumper. They can generally take care of the situation.
5.5 Odours
All septic systems can generate gases and odours. The position of the air vent, as well as other factors unrelated to the
Ecoflo biofilter itself, can prevent septic gases from dispersing properly and lead to odours. If this happens, contact Premier
Tech’s After-sales Service team for help identifying the problem.
If you have any questions or comments, do not hesitate to
contact Premier Tech at +1 800 632-6356
The information contained in this document was up
-to-date and consistent with the information available at the
time of publication.
Premier Tech Ltd. makes no warranties or representations as to its accuracy. Because of its
continuous improvement policy, Premier Tech Ltd. and its affiliated companies reserve the right to change and/or
discontinue the manufacture of any product and/or m
odify technical data and prices, for any reason whatsoever
and at its sole discretion, without further notice and without liability to anyone in this regard. ECOFLO
®
,
REWATEC
TM
, PREMIER TECH
®
, and PREMIER TECH & DESIGN
TM
are trademarks of Premier Tech Ltd. or its
affiliates. Ecoflo
®
is protected under patents: CA2499637; US7097768; ES2285173; EP1539325 (BE, FR). Notice
issued on 2019
-01-11. For current data regarding all patent application(s) and patent(s) for this product or any
part thereof, consult the w
ebsite patentmarking.premiertech.com (reference: 3685).
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