Pride Mobility Go-Go Series - Basic Troubleshooting Guide

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Go-Go
Any electromechanical device requires occasional troubleshooting. However, most problems that arise can usually
be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not
fully charged or because the batteries are worn down and can no longer hold a charge.
What if all the systems on my scooter seem to be dead?
n Make certain that the key is fully inserted into the key switch.
n Check that the batteries are fully charged. See V. Batteries and Charging.
n Make certain the battery pack is seated properly.
n Push in the main circuit breakers reset button. See IV. Your Go-Go.
n Make certain the front-to-rear harness is firmly connected.
What if the motor runs but my scooter does not move?
n Your scooter was probably left in freewheel mode.
n When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the motor/
transaxle is cut.
n Pull the manual freewheel lever rearward to restore normal operation to your scooter.
What if the main circuit breaker trips repeatedly?
n Charge the scooters batteries more frequently. See V. Batteries and Charging.
n If the problem persists, have both of your scooters batteries load tested by your authorised Pride Provider.
n See V. Batteries and Charging or III. Specifications for information about your scooters battery type.
What if the battery condition meter dips way down and the motor surges or hesitates when I press my
scooters throttle control lever?
n Fully charge your scooters batteries. See V. Batteries and Charging.
n Have your authorised Pride Provider load test each battery.
If you experience any problems with your scooter that you are not able to solve, contact your authorised Pride
Provider for information, maintenance, and service.
X. BASIC TROUBLESHOOTING