Prime LS100 - Troubleshooting and Safety; Troubleshooting Common Issues; Safety Guidelines and FCC Caution

9
5 Trouble shooting and Safety info
5.1 Trouble shooting
5.2 Safety info
The following items are suggestion for safety use, please pay more attention.
◆ Please do not disassemble the device by yourself.
◆ Please do not put the device on the overheating or too humid place, avoid
exposure to direct sunlight. Too high temperature will damage the device or even
cause the battery explosion.
◆ Please do not use Prime LS100 on the airplane or near medical equipment.
FCC Caution.
§ 15.19 Labelling requirements.
This device complies with part 15 of the FCC Rules. Operation is subject to the
condition that this device does not cause harmful interference.
§ 15.21 Information to user.
Any Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
§ 15.105 Information to the user.
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
Trouble
Possible Reason
Solution
Messages can’t be
reported to the
backend server by
Mobile network.
APN is wrong. Some APN
can not visit the internet
directly.
Ask the network operator for the right
APN.
The IP address or port of
the backend server is
wrong.
Make sure the IP address for the
backend server is an identified address
in the internet.
Unable to power
off Prime LS100.
The function of power key
was disabled by
AT+GTFKS.
Enable the function of power key by
AT+GTFKS.
Battery can not be
charged
The battery has not been
used for too long time
and has been locked.
Using a external power source with 3.6V
to 4.2V DC power supply to active the
battery or apply for after sale help.