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Prince Castle DHB-BK Series - User Manual

Prince Castle DHB-BK Series
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Product Holding Bin
DHB-BK Series
(with Prince Castle Button Bar)
541-520revD-EN Printed in USA 1/06 © 2006
Operation
Manual
LIMITED WARRANTY
This product is warranted to be free from defects in material and /or
workmanship for a period of 1 year from date of original installation, not to
exceed 18 months from the date of manufacture.
Any component which proves to be faulty in material and/or workmanship
will be replaced or repaired (at the option of Prince Castle, Inc.) without
cost to the customer for parts and labor. This warranty covers on location
service (i.e. trip charges and or mileage). Travel mileage is limited to
100 miles (200 Kilometers) round trip (one trip warranty) from an
authorized service agency or its sub-service agency.
This warranty is subject to the following exceptions/conditions:
Use of any non-genuine Prince Castle parts voids this warranty.
All labor to be performed during regular work hours. Overtime premium
(the incremental amount) will be charged to the customer.
Damage caused by carelessness, neglect and/or abuse (e.g., dropping,
tampering or altering parts, equipment damaged in shipment, by fire,
flood or an act of God) is not covered under this warranty.
All problems due to operation at voltages other than that specified on
equipment nameplates are not covered by this warranty. Conversion to
correct voltage is the customer’s responsibility.
This equipment must be serviced by Prince Castle Authorized Service
Agency or a Prince Castle Service Technician during the warranty
period.
TABLE OF CONTENTS
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting the Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Calibrating Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Selecting Breakfast and Regular Menus . . . . . . . . . . . . . . . . . . . . . . . 7
Programming the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Changing the Hold and Cook-More Times . . . . . . . . . . . . . . . . . . . . . 8
Changing Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CastleNet
®
Communications Network . . . . . . . . . . . . . . . . . . . . . . . . 10
Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Exploded View and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
355 East Kehoe Blvd. • Carol Stream, IL 60188 USA
Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE
Fax: 630-462-1460 • www.princecastle.com

Questions and Answers

  • H
    hhouseAug 12, 2025
    What to do if Prince Castle DHB-BK Commercial Food Equipment display shows HHH and heater is hot?
    • D
      Denise WaltonAug 12, 2025
      If the Prince Castle Commercial Food Equipment displays 'HHH' for a long time and the heater surface is hot, this indicates an abnormal temperature above 300°F. The suggested solution is to replace the power circuit board.
  • C
    Catherine BrooksAug 18, 2025
    What to do if Prince Castle DHB-BK flashes SHR and REL?
    • S
      Sean KingAug 18, 2025
      If the Prince Castle Commercial Food Equipment display flashes 'SHR' and 'REL', it means there's a shorted relay, which makes the circuit inoperable, or the heater is inoperable, or the ribbon cable between power and main circuit boards is unplugged. Here are a few things to check: * Replace the power circuit board. * Test the heater resistance (it should be 15 Ohms) and replace the heater if needed. * Verify the ribbon cable connection.
  • C
    Carol McculloughAug 25, 2025
    What does it mean when Prince Castle DHB-BK flashes OPN and REL?
    • J
      James JonesAug 25, 2025
      If the Prince Castle Commercial Food Equipment display flashes 'OPN' and 'REL', it could be due to a few reasons: 1. The temperature is below 75°F, which is normal during warmup; in this case, check for an open thermocouple assembly. 2. The relay is inoperable; if so, replace the power circuit board. 3. The heater is inoperable; test the heater resistance (should be 15 Ohms) and replace the heater/probe if necessary.
  • J
    Jennifer BurkeAug 29, 2025
    Why does Prince Castle DHB-BK Commercial Food Equipment display HHH but heater is cool?
    • J
      Jason BrownAug 29, 2025
      If the Prince Castle Commercial Food Equipment displays 'HHH' for an extended time, but the heater surface temperature is cool, it indicates that the probe is inoperable. Check for pinched thermocouple wires from the probe.
  • E
    Eric LeeSep 4, 2025
    How to fix Prince Castle Commercial Food Equipment when display flashes OpN and REL?
    • L
      Lee EverettSep 4, 2025
      When the Prince Castle Commercial Food Equipment display flashes 'OpN' and 'REL', it signifies an open relay, meaning the circuit is inoperable. The suggested solution is to replace the power circuit board.

Prince Castle DHB-BK Series Specifications

General IconGeneral
BrandPrince Castle
ModelDHB-BK Series
CategoryCommercial Food Equipment
LanguageEnglish

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