Prince Castle DHB2PT Series User Manual

Product Holding Bin
DHB2PT Series
542-517revC-EN Printed in USA 10/10 © 2010
Operation
Manual
Product Identification
BKFT (Breakfast) LED
MENU/ENTER Button
Upper Pan Displays
(qty. 2 or 3)
Transfer Button
REG (Regular Menu) LED
UP and DOWN Arrow
Buttons
Pan Buttons
(qty. 4, 6 or 8)
Power
On/Off
Switch
Temperature
Control
Panel
Button BarPan and Cover
PRINCE CASTLE
LOGO Button
LED Timers (tri-color)
(qty. 4, 6 or 8)
Pan and Cover Button Bar
Temperature Control Panel
Power On/Off Switch
DHB2PT-20
DHB2PT-27
Power
On/Off
Switch
Temperature
Control
Panel
Button BarPan and Cover
DHB2PT-33
LIMITED WARRANTY
This product is warranted to be free from defects in material and/or
workmanship for a period of 1 year from date of original installation, not to
exceed 18 months from the date of manufacture.
Any component which proves to be faulty in material and/or workmanship
will be replaced or repaired (at the option of Prince Castle, Inc.) without
cost to the customer for parts and labor. This warranty covers on-location
service (i.e. trip charges and/or mileage). Travel mileage is limited to
100 miles (200 Kilometers) round trip (one trip warranty) from an
authorized service agency or its sub-service agency.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this warranty.
• All labor to be performed during regular work hours. Overtime premium
(the incremental amount) will be charged to the customer.
• Damage caused by carelessness, neglect and/or abuse (e.g.,
dropping, tampering or altering parts, equipment damaged in shipment,
by fire, flood or an act of God) is not covered under this warranty.
• All problems due to operation at voltages other than that specified on
equipment nameplates are not covered by this warranty. Conversion to
correct voltage is the customer’s responsibility.
• This equipment must be serviced by Prince Castle Authorized Service
Agency or a Prince Castle Service Technician during the warranty
period.
TABLE OF CONTENTS
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 – 10
CastleNet
®
Communications Network . . . . . . . . . . . . . . . . . . . . . . . . . 11
Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Exploded View and Parts List (DHB2PT-20B) . . . . . . . . . . . . . . . . . . . 14
Exploded View and Parts List (DHB2PT-27B/-27BCE) . . . . . . . . . . . . 15
Exploded View and Parts List (DHB2PT-33) . . . . . . . . . . . . . . . . . . . . 16
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
355 East Kehoe Blvd. • Carol Stream, IL 60188 USA
Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE
Fax: 630-462-1460 • www.princecastle.com

Prince Castle DHB2PT Series Specifications

General

Brand	Prince Castle
Model	DHB2PT Series
Category	Food Warmer
Language	English

Summary

Product Identification

DHB2PT-20 Component Diagram

Diagram detailing components of the DHB2PT-20 model.

DHB2PT-27 Component Diagram

Diagram detailing components of the DHB2PT-27 model.

DHB2PT-33 Component Diagram

Diagram detailing components of the DHB2PT-33 model.

Limited Warranty

Specifications

Safety Information

Operational Warnings

Critical information for unit operation and safety, failure may result in injury or death.

Operational Cautions

Important information for unit operation, failure may result in equipment damage.

Installation

Rear Connections Diagram

Diagram illustrating rear connections and ports for unit installation.

Bin Connections Diagrams

Illustrations showing connection points for multiple bins.

Operation

Power On and Initialization

Steps for powering on the unit and initializing pan buttons.

Timer LED Status Indicators

Explanation of LED timer lights and their meaning for product status.

Product Loading and Timing

Procedures for loading product and starting timing cycles based on indicators.

Product Transfer

Instructions for moving product and its remaining time between cavities.

Operation (continued)

Menu Selection Adjustment

Steps to modify the menu selection for a specific pan cavity.

Unit Shutdown Procedure

Procedure for safely powering down the unit.

Cleaning

Cleaning Safety Precautions

Safety warnings to be observed before cleaning the equipment.

Cleaning Instructions

Guidelines and restrictions for cleaning the unit and its parts.

Setting the Temperature

Temperature Setting Interface

Identifies key buttons and displays used for temperature setting.

Temperature Setting Procedure

Step-by-step guide to set, adjust, and save heater temperatures.

Calibrating Heaters

Heater Calibration Procedure

Detailed steps to calibrate individual heaters for accurate temperature readings.

Temperature Measurement for Calibration

Method for taking heater surface temperature readings during calibration.

Selecting Breakfast and Regular Menus

Menu Selection Process

Steps to select available menus for product programming.

Programming the Menus

Menu Programming Steps

Detailed procedure for programming menus for specific pan cavities.

Exiting Program Mode

Instructions on how to exit the menu programming interface.

Changing the Hold and Cook-More Times

Initiating Product Time Settings

Steps required to access and modify product hold and cook-more times.

Changing Hold and Cook-More Times (continued)

Adjusting Product Times

Steps to modify hold and cook-more times for various products.

Exiting Time Programming

Procedure to exit the product time settings menu.

Setting the Alternating Display Interval

Configuring Display Interval

Steps to set the interval for alternating display of timer bars.

Changing Product Names

Product Name Editing Process

Steps to change default product names to custom names.

Character and Digit Navigation

How to select and change letters/numbers for product names.

Set Maximum Transfer Time

Adjusting Transfer Time

Steps to set the maximum time allowed for product transfers between pans.

Set Volume Level

Configuring Volume Settings

Steps to adjust the audible alert volume level of the unit.

CastleNet® Communications Network

Network Setup and Cabling

Information on connecting units and cables for network communication.

Timer Address Management

Procedures for checking and changing timer addresses in the network.

Factory Presets

Product Menu Details

Table listing products and their default hold and cook-more times.

6 Channel Menus Configuration

Table detailing the configurations for the 6 channel menus.

Troubleshooting

Display Error Troubleshooting

Solves common display error codes and their respective causes.

HHH Display Issues

Addresses HHH display errors based on heater surface temperatures.

Wiring Diagram