15
TROUBLESHOOTING
Trouble Cause Solution
Machine does
not work
• Power is o
• Water-full indicator is on
• The ambient temperature is too
low or too high
• In cooling mode, the room
temperature is lower than the set
temperature; In heating mode,
the room temperature is higher
than the set temperature
• In dehumidication mode, the
ambient temperature is low.
• Switch the power on
• Drain internal water tank
• Recommend to use the
machine in at the temperature
range of 7-35
o
C (44-95
o
F)
• Change the set temperature
• The machine is placed in
a room with an ambient
temperature of greater than
17
o
C (62
o
F)
Poor Cooling
• The unit is in direct sunlight
• Door and windows are open,
other heat sources are in the
room
• Filters are too dirty
• Air-inlet or outlet is blocked
• Reposition the unit
• Close the door and windows
and remove other heat
sources
• Clean or replace lters
• Remove blockage
Too noisy • Machine is not on a level surface • Place it on a level oor
Compressor
doesn’t work
• Compressor time-delay overheat
protection is on
• Wait for 3 minutes, then
restart the air conditioner
The remote
control does
not work
• Distance too great
• Remote control signal not
detected by the control panel
• The batteries are drained
• Make sure that the remote
control is correctly aimed at
the control panel
• Replace the batteries
Display shows
“E1” or “E2”
• The room temperature or pipe
temperature sensor is abnormal
• Check the sensors and
related circuitry