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MANUFACTURER’S LIMITED WARRANTY
Paradigm Health & Wellness guarantees to the original purchaser that this product is free from defects in
material and workmanship when used for the purpose intended, under the conditions that it has been
installed and operated in accordance with Paradigm’s Owner’s Manual. Paradigm’s obligation under this
warranty applies to the following:
COMPONENT LENGTH OF WARRANTY
Structural Frame 1 year For Home Use Only
All Other Components 90 days For Home Use Only
(computer display, electronics, upholstery, foam, ball bearings, pulleys, belts, cables, wires,
shocks, covers, tension, internal mechanism, wheels, pedals, knobs, accessories and
hardware)
Exclusions from Warranty Coverage:
Paradigm does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any
product failure, product malfunction, or damages attributable to:
1. Improper installation and/or failure to abide by Paradigm’s installation guidelines;
2. Use of this product beyond normal home use, or in an application for which it was not designed. 3. All exchanged
parts and Products replaced under this limited warranty will become the property of Paradigm Health and Wellness.
4. Damage caused by vandalism, accidents, inadequate maintenance, or by animals.
5. Any act of Nature (such as fire, flooding, snow, ice, hurricane, earthquake, lightning or other natural disaster),
environmental condition (such as air pollution, mold, mildew, etc.), or staining from foreign substances (such as dirt,
grease, oil, etc.).
6. Normal weathering due to exposure to sunlight, weather and atmosphere which can cause colored surfaces to,
among other things, flake, rust, accumulate dirt or stains.
7. Improper operation, alteration, handling, storage, abuse or neglect of the product.
Paradigm, using its sole discretion, will either repair or replace free of charge any part(s) proven to be
defective under normal home use. Any repair or replacement shall provide no new warranty coverage, but
shall retain only the remaining portion of the original product’s warranty. This warranty is offered only to the
original purchaser and is not transferable. Proof of original purchase is required.
Ordering Replacement Parts
For best service, please email our customer service department:
Service@paradigmhw.com
Response Time:1-2 Business Days
Response Time may vary.
When ordering replacement parts please have the following information ready:
1. Owner’s Manual
2. Model Number
3. Description of Parts
4. Part Number
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