63
Failure Problem Solution
The LED does not come on when the
hob is plugged in.
No power supplied.
Check to see if plug is secured tightly
in outlet and that outlet is working.
The accessorial power board and the
display board connected failure. Check the connection.
The accessorial power board is
damaged.
Replace the accessorial power board.
Some buttons don’t work, or the LED
display is not working normally.
The display board is damaged. Replace the display board.
The cooking mode indicator comes on,
but heating does not start.
High temperature of the hob.
Ambient temperature may be too
high. Air intake or air vent may be
blocked.
There is something wrong with the
fan.
Check whether the fan runs smoothly.
If not, replace the fan.
The power board is damaged. Replace the power board.
Heating suddenly stops during opera-
tion and hear a beep every second.
Pan type is incorrect.
Use a correct pan (refer to ‘Choosing
the right cookware’).
Pan detection circuit is damaged,
replace the power board.
Pot diameter is too small.
The thermal link is broken. Replace the thermal link.
Fan motor sounds abnormal. The fan motor is damaged. Replace the fan.
Failure code Problem Solution
E1
Glass plate temperature sensor failure – open circuit
Please contact the customer service.
E2
Glass plate temperature sensor failure – short circuit
E3
The temperature sensor of glass plate detects the
high temperature.
Please touch
to restart after the induction
hob cools down.
E4
Temperature sensor of the
IGBT failure – open circuit
Please contact the customer service.
E5
Temperature sensor of the
IGBT failure – short circuit
E6
High temperature of
IGBT thermistor.
Please touch
to restart after the induction
hob cools down.
E7
Supply voltage is below the rated voltage.
Connect the induction hob to a suitable
power source as indicated on the
rating label.
E8
Supply voltage is above the rated voltage.
EB
Glass plate temperature sensor failure – invalid
(F5 for 1#, F8 for2#)
Please contact the customer service.
IGBT : Insulated Gate Bipolar Transistor
Specic failure and solution