Frequently Asked Questions
Which unit from Twin Pack is recommended to be used as the main router? ......... 1
What if the LED shows Blue Solid, but not able to surf internet when connected
through its Wi-Fi or LAN cable? .............................................................................. 1
How to recover Internet access after ISP downtime and recovered ........................ 1
How to pair new PRC2402M single pack unit into existing running PRC2402M
mesh? ..................................................................................................................... 2
How to set the PRC2402M to support Wired-Backhaul? ........................................ 2
Where should I place my node unit after pairing successful? ................................. 2
How do I access the PRC2402M WebGUI after finished setting up? ...................... 3
Why is the Client List page not showing up after clicking onto the page link? ........ 3
Can the PRC2402M support AP mode? ................................................................. 3
How do I set PRC2402M as AP mode instead of default Router mode? ................ 3
How to set the PRC2402M to support VLAN Internet setting? ................................ 3
Does PRC2402M support IPTV Set Top Box / VOIP phone connection at Node? . 4
How do I know what VLAN values to set for my subscribed ISP for
Internet/IPTV/VOIP service? ................................................................................... 4
What do the LED different colour/behaviour mean? ............................................... 5
What should I do and Who to contact for suspected security breach? .................... 5
How to allow my Smart-Home devices discoverable when connected to the mesh?
................................................................................................................................ 6
How to enable / disable UPnP feature in PRC2402M? ........................................... 6
How to reserve IP Address to a specific device? .................................................... 7
How to recover Internet after connecting ISP ONT to PRC2402M WAN port? ....... 7