3. Choose the Host Name (custom Host Names are optional, created
in the Product Registration form) and click to check mark the Serial
Number box you entered in the Product Registration. Then supply
all required information (marked with an asterisk * on the menu) and
click on the Submit button to create the new case. If you should
need technical support in the future, you can login and choose the
existing case from the menu shown under Step 2 previously.
Notice the “Attach Error les and subsystem logs if any”
message together with the Attach button. This can be
used to attach a service report. See the product manual for
instructions on generating a service report.
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