PS Audio DirectStream Junior - Bridge connection issues; JRiver problems; The unit does not appear to power on; If you have hum

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Troubleshooting xxv
Troubleshooting
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Owner’s Reference DirectStream Junior
Can’t connect to Bridge
Most problems with the Network Bridge trace back to home networks and their
routers. Make sure you have a modern, high speed router and connection to the
Bridge is through CAT5 network cable, not WIFI.
Make certain the server, computer, mobile device are on the same network as
the Bridge. We often see this problem arise, especially with WIFI connected
mobile devices. The mobile device may not be sharing the same network,
through WIFI, as the home router. If you are using a mobile device, such as a
phone or tablet to control the server, make sure the mobile device has WIFI
enabled and is on the same network as the Bridge.
The server must be UPnP compatible. Programs like iTunes are not UPnP
compatible and cannot stream over a home network. iTunes and non-UPnP
compatible servers must be connected to DirectStream Junior through USB to
work.
JRiver problems are common. If the Bridge is not displayed as an option to
select, look under Tools->Options->Media Network and check mark the box that
reads: Use media network to share this library and enable DLNA.
Follow instructions and once setup, the Bridge should appear in the JRiver
Media Center far left window under Playing Now. Select the Bridge and you
should be connected.
The unit does not appear to power on
It may be in Standby mode. Check the rear panel master power switch that it
is in the UP/ON position. Press the front panel PS logo button on the upper left
side of the front panel to take the unit out of standby.
If you experience a hum through the speakers this can be caused by several
things. The rst is the source. If there is an excessive amount of buzz or noise
from the loudspeaker, it may be caused by a ground loop, a light dimmer in the
home, poor AC power, or any number of causes. The quickest way to determine
where to start your search is to simply turn the preamplier, integrated, receiver or
Amplier o, disconnect the audio cables between it and DirectStream Junior, and
see if the hum goes away when you turn the preamplier, integrated, receiver or
Amplier back on. If it does, it’s most likely a ground loop or buzz from a dimmer.
Check the logo
If you have hum
Bridge
connection
issues
JRiver problems