17
RESTORING WELLNESS ONE PULSE AT A TIME
Return Merchandise Policies
Defective Merchandise:
▪ The A2500 systems come with a 36-month warranty
▪ Call us at 1.855.749.7363 and request a Return Merchandise Authorization (RMA) number.
We will need the following information:
» Purchaser or business name and invoice number.
» Product serial number.
» Reason for return. If defective, describe specifically what is wrong.
Non-Defective Merchandise:
▪ May be returned, if not satisfied, within 30 days of the delivery date.
▪ Returns are subject to a $200 restocking fee.
▪ Must be returned in new condition in the original packaging. Items damaged or showing signs of wear are not
returnable. Missing items will be subject to additional charges.
▪ All paperwork, including User Guide, must be included along with the original packaging. Carefully place the
A2500 in the original protective casing and return accessories to their plastic bags and individual spaces
within the original manufacturer’s shipping box.
▪ Please call Pulsed Harmonix at 1.855.749.7363 or email: info@pulsedharmonix.com
for a return shipping label.
To Next Page