18
Help and advice
I am having trouble connecting to my network
• Your radio can’t connect to wireless networks that are access controlled, such as office networks,
without a WEP, WPA or WPA2 key or password.
• Your radio needs to be positioned within the range of your wireless network, which will be reduced if
there are walls between your router and radio. Although One Flow is very good at picking up wireless
networks, the strength of the Wi‑Fi signal will vary depending on your router and the surrounding
environment. If One Flow fails to find your wireless network, or the signal drops off, move the radio
closer to the router.
• Unless your wireless network is ‘open’ (this is generally not recommended due to the risk of
unauthorized access), make sure you have your WEP, WPA or WPA2 key to hand.
• If you also experience trouble connecting to your network with the Ethernet adapter, check your
Internet connection using a computer. If this is OK, try restarting your modem.
Screen displays ‘Station not available’
• If a station will not play visit http://support.pure.com for assistance.
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