Pylontech Pelio-L-5.12

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2. You can give us feedback by submitting “Tickets” on:
a. Product Advisory
b. System Issue
3. Select "Overview" to view the operation status of your plant (can be viewed by Day/Month/Year/Total)
Note ： The above overview information is described as follows:
▪ Taking the above diagram as an example, "54%" is the remaining capacity of the battery (%);
"204Ah" is the total discharge capacity of the battery (Ah); "203.39 G" is the estimated carbon
emission savings (G).
▪ The chart shows charged power of the battery in a specific period (day/month/year/total); the
horizontal axis shows the time period you selected, and the vertical axis corresponds to the
charged power of the battery in this period.
①Select “Tickets” to
upload a feedback
②Select“+” to
submit a ticket
③Choose the
ticket type
④*are required information；
In Description, you can enter a
brief description of the problem;
In Attachments you can add
attachments (such as photos) as
a supplement.
⑤Select “save”
to submit the
ticket
Total Discharge
Capacity(Ah)
Estimated
Carbon
Emissions
Reduction
(G)
Remain
Capacity (%)