12 – Call Home Configuration
Call Home Concepts
12-4 59263-01 A
S
The following is an example of a full-text email including profile and SNMP contact
information:
From: john.doe@work.com [mailto:john.doe@work.com]
Sent: Wednesday, July 25, 2007 5:03 PM
Subject: [CallHome: Test] Alarm generated on Switch_8
------------ Event Details
SwitchName: Switch_8_83.215
SwitchIP: 10.20.30.40
SwitchWWN: 10:00:00:c0:dd:0c:66:f2
Level: Alarm
Text: CALLHOME TEST PROFILE MESSAGE
ID: 8B00.0002
Time: Wed Jul 25 17:02:40.343 CDT 2007
------------ Switch Location
Room 123; Rack 9; Bay 3
------------ Contact Information
George Smith
12345 4th Street, City, State
952-999-9999
george.smith@work.com
Technical Support Interface
The Tech_Support_Center profile provides a way to collect and send switch status
and trend data periodically by e-mail to specified technical support resources. To
use this feature, you must create a profile named Tech_Support_Center. The
Capture command enables you to add instructions to the Tech_Support_Center
profile to specify the frequency with which to e-mail this data. For more
information, refer to “Adding a Data Capture Configuration” on page 12-13.
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