QNAP TVS-675 - User Manual

castillomichelleAug 20, 2025

How to replace failed drives in QNAP Network Hardware RAID configuration?

K
karen05Aug 20, 2025
To replace failed drives in a RAID configuration on your QNAP Network Hardware: 1. Log on to QTS. 2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD. 3. Locate the failed drive. 4. Prepare a new hard drive with the same or larger capacity. 5. Remove the failed drive from the device. 6. Wait for 20 seconds or until the device beeps twice. 7. Remove the failed drive from the drive tray. 8. Insert the new drive into the drive tray. 9. Install the new drive.

Summary

Preface

About This Guide

Provides an overview of the user guide's content and purpose.

Audience

Identifies the intended readers for this user guide.

Document Conventions

Explains symbols and formatting used throughout the document.

Product Overview

About the TVS-675

Provides a general description of the TVS-675 NAS.

Hardware Specifications

Details the technical specifications and features of the TVS-675 hardware.

Package Contents

Lists all items included in the NAS package.

Device Components Overview

Identifies and locates key hardware components on the NAS front, rear, and sides.

Safety Information

Covers general safety, power, battery, and moving parts precautions.

Installation Requirements

Outlines environmental and hardware requirements for NAS setup.

Setting Up the NAS

Provides a step-by-step guide for the initial setup of the NAS device.

Hardware Installation

Installing 3.5-inch Drives

Step-by-step guide for installing 3.5-inch hard drives into the NAS trays.

Installing 2.5-inch Drives

Procedure for installing 2.5-inch drives (HDD/SSD) into the NAS trays.

Installing M.2 SSDs

Instructions for installing M.2 NVMe or SATA SSDs for cache acceleration.

Replacing Memory Modules

Guide for upgrading or replacing memory modules in the NAS.

Installing Expansion Cards

Procedures for installing PCIe expansion cards to enhance NAS capabilities.

Connecting Expansion Units

How to connect SATA JBOD and USB expansion units to the NAS.

QTS Installation

QTS Installation Methods

Overview of different methods to install the QTS operating system.

Installing QTS via Qfinder Pro

Step-by-step guide for QTS installation using the Qfinder Pro utility.

Installing QTS via Cloud Key

Instructions for installing QTS using a myQNAPcloud account and Cloud Key.

Installing QTS via HDMI

Guide for installing QTS using a direct HDMI and keyboard connection.

Basic Operations

Power and Reset Operations

How to power on/off, force restart, and reset the NAS using physical buttons.

USB One Touch Copy

How to use the USB One Touch Copy button for data backup.

LED Indicators

Explains the meaning of different LED statuses for system and drive information.

Audio Alerts

Describes the different audio beeps and their corresponding system events.

Troubleshooting

NAS Discovery Issues

Steps to resolve problems with Qfinder Pro or myQNAPcloud not locating the NAS.

Hot-swapping Failed Drives

Procedure for replacing a failed drive in a RAID array without system downtime.

Recovering Unintentionally Removed Drives

How to recover RAID volumes from accidental drive removal.

Support and Resources

Lists helpful resources for support, documentation, and compatibility information.

Glossary

Cloud Key

A unique 8-digit code assigned to each NAS device for identification.

myQNAPcloud Link

Enables internet access to the NAS without complex port forwarding.

myQNAPcloud

Provides remote access services like DDNS and myQNAPcloud Link.

QNAP ID

User account for accessing myQNAPcloud remote access and other QNAP services.

Qfinder Pro

QNAP utility to locate and access NAS devices on a local network.

QTS

The QNAP NAS operating system.

Notices

Limited Warranty

Information regarding the limited warranty period and terms for QNAP products.

Disclaimer

Legal disclaimer about the document's information and QNAP product usage.

GNU Public License

Details of the GNU General Public License applicable to certain software.

Regulatory Compliance

Notices related to CE, FCC, VCCI, and BSMI compliance for the device.

QNAP TVS-675 Specifications

General

Processor cores	8
Processor model	KX-U6580
Processor family	ZhaoXin KaiXian KX-6000
Processor frequency	2.5 GHz
Processor manufacturer	ZhaoXin
On-board graphics card model	ZhaoXin C960
Operating system version	h5.0.0
Operating system installed	QuTS hero
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur
Linux operating systems supported	CentOS 7.0, SuSE Linux 12.0, SuSE Linux 12.3, SuSE Linux 15, Ubuntu 14.04, Ubuntu 14.10, Ubuntu 15.04, Ubuntu 15.10, Ubuntu 16.04, Ubuntu 16.10, Ubuntu 17.10, Ubuntu 18.04 LTS, Ubuntu 20.04 LTS
Other operating systems supported	IBM AIX 7.1, IBM AIX 7.2, Solaris 10, Solaris 11
Server operating systems supported	Windows Server 2003, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 11, Windows 11 x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
RAID levels	0, 1, 5, 6, 10, 50, 60, JBOD
Hot-swap drive bays	Yes
Storage drive capacity	0 GB
Supported file systems	FAT32, HFS+, NTFS, exFAT, ext3, ext4
Storage drive interface	-
Storage drives installed	No
Number of M.2 (M & B) slots	2
Storage drive sizes supported	2.5, 3.5, M.2 \
Supported storage drive types	HDD & SSD
Total installed storage capacity	0 TB
Number of storage drives installed	0
Number of storage drives supported	6
Supported storage drive interfaces	M.2, Serial ATA II, Serial ATA III
Type	NAS
Noise level	20.2 dB
Device class	Small & Medium Business
Share folder	AFP, CIFS/SMB, FTP, WebDAV
Backup features	Cloud, USB drive, iSCSI LUN
Number of users	2000 user(s)
Browser supported	Apple Safari, Google Chrome, Mozilla Firefox, Microsoft Edge
Security algorithms	256-bit AES, FIPS 140-2, HTTPS, SNMPv2, SNMPv3, SSL/TLS
Flash memory	5000 MB
Internal memory	8 GB
Memory form factor	SO-DIMM
Internal memory type	DDR4
Maximum RAM supported	64 GB
Ethernet LAN data rates	100, 1000, 2500 Mbit/s
Supported network protocols	IPv4, IPv6
Concurrent connections	2000
Chassis type	Tower
Cooling type	Active
Fan diameter	80 mm
Product color	Black
LED indicators	HDD, LAN, SSD, Status, USB
Number of fans	3 fan(s)
Cable lock slot type	Kensington
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %
Fan voltage	12 V
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power supply location	Built-in
Power consumption (typical)	60.794 W
Power consumption (HDD standby)	41.897 W
Power supply unit (PSU) capacity	250 W
Cables included	AC, LAN (RJ-45)
Number of screws	36
Harmonized System (HS) code	84714100

Weight and Dimensions

Depth	280.8 mm
Width	263.9 mm
Height	188.2 mm
Weight	6200 g
Package weight	7670 g