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QNAP TS-431XeU User Manual

QNAP TS-431XeU
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TS-431XeU
User Guide
Document Version: 5
17/06/2020
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QNAP TS-431XeU Specifications

General IconGeneral
Processor cores4
Processor modelAlpine AL-314
Processor familyAnnapurna Labs
Processor frequency1.7 GHz
Processor architectureARM Cortex-A15
Flash memory512 MB
Memory slots1
Internal memory8 GB
Memory clock speed1600 MHz
Memory form factorSO-DIMM
Internal memory typeDDR3
RAID levels0, 1, 5, 6, 10, 50, 60, JBOD
RAID supportYes
Storage drive capacity0 GB
Supported file systemsFAT32, HFS+, NTFS, exFAT, ext3, ext4
Storage drive interface-
Installed storage drive typeNo
Storage drive sizes supported2.5, 3.5 \
Supported storage drive typesHDD & SSD
Total installed storage capacity0 TB
Number of storage drives installed0
Supported storage drive interfacesSerial ATA, Serial ATA II, Serial ATA III
Ethernet LAN data rates10, 100, 1000 Mbit/s
Supported network protocolsTCP/IP, IPv4, IPv6, CIFS/SMB, AFP v3.3, NFS v3, FTP, FTPS, SFTP, TFTP, HTTP(S), Telnet, SSH, iSCSI, SNMP, SMTP, SMSC
Fiber optic connectorSFP+
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports2
Chassis typeRack (1U)
Cooling typeActive
Fan diameter40 mm
Product colorBlack, Stainless steel
LED indicatorsHDD, LAN, Status
Number of fans3 fan(s)
Cable lock slot typeKensington
Fan voltage12 V
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power supply locationBuilt-in
Power consumption (typical)30.99 W
Power consumption (HDD standby)12.42 W
Power supply unit (PSU) capacity100 W
TypeNAS
Noise level20.3 dB
Device classSmall & Medium Business
Backup featuresCloud, iSCSI LUN
Browser supportedApple Safari 7, Google Chrome, \\tMicrosoft Internet Explorer 10, Mozilla Firefox
Security algorithms256-bit AES
Storage temperature (T-T)-20 - 70 °C
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)5 - 95 %
Operating system version5.0.0
Operating system installedQNAP QTS
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supportedWindows Server 2003, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supportedWindows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Package typeBox
Cables includedAC, LAN (RJ-45)
Number of screws28
Harmonized System (HS) code84714100
Weight and Dimensions IconWeight and Dimensions
Depth291 mm
Width439 mm
Height44 mm
Weight4150 g
Package weight5780 g

Summary

2. Product Overview

Hardware Specifications

Details the TS-431XeU's components, including processor, memory, storage, network ports, and USB ports.

Safety Information

General Safety Instructions

Provides general safety instructions for handling the NAS, including security, qualified personnel, cooling, and ESD procedures.

Power and Battery Safety

Details safety precautions related to power connections and system batteries to prevent hazards.

Moving Parts Safety

Warns users to keep body parts away from moving fan blades and other moving components while the device is connected to power.

Installation Requirements

3. Installation and Configuration

Hardware Installation Overview

Provides information on installing drives, memory modules, handles, and adding expansion units to the NAS.

Installing Drives

Step-by-step guide for installing 3.5-inch and 2.5-inch hard drives or solid state drives into the NAS.

Replacing Memory Modules

Instructions for upgrading or replacing the memory module in the NAS, including safety precautions.

QTS Installation Methods

Details the methods for installing the QNAP QTS operating system, including Qfinder Pro and Cloud Key.

Installing QTS Using Qfinder Pro

Step-by-step guide for installing QTS via Qfinder Pro, including network connection and wizard setup.

Installing QTS Using the Cloud Key

Instructions for installing QTS using the Cloud Key method, involving internet connection and myQNAPcloud account.

4. Basic Operations

5. Troubleshooting

Hot-swapping Failed Drives

Procedure for replacing a failed drive in the NAS while it is running, supporting specific RAID configurations.

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