Regarding: K.2 Series (220~240V regions only) 
 
 
Dear QSC Customer, 
 
Thank you for your purchase of K.2 Series loudspeakers.   
 
QSC upholds a very high standard for Product Reliability. Recently we have discovered an 
issue that can, under certain irregular conditions lead to failure of K.2 loudspeakers in 
countries using 220-240V power. QSC has developed a user-installable firmware update that 
is recommended for K.2 speakers used in regions with 220-240V AC power, including: 
 
  Europe 
  Middle East / Africa 
  Asia (excluding Japan & Taiwan) 
  Australia / New Zealand 
  South America (220-230V countries only) 
 
NOTE: This update is NOT necessary in regions with 100-120V AC power, such as North 
America, Central America, Caribbean, Japan or Taiwan. 
 
Update Instructions are further on in this document or can be found in the document named: 
 
  “K.2 Firmware Update Instructions V1.1.0” 
  
If you have any questions or concerns, please email: K.2firmwareupdate@qsc.com 
 
 
Thank you for your understanding. 
QSC Technical Support