Quick RDS 1562 - Troubleshooting

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EN
RDS 1562 - IT EN - REV001A
TROUBLESHOOTING
PROBLEMS REPORTING
If there is a problem with the automatic reset or a warning/ status message, the status field displays the description of the
relevant message.
Example of a problem with automatic reset:
Example of a warning message:
Example of a status message:
PROBLEMS WITH AUTOMATIC RESET
MESSAGE DESCRIPTION
Overtemperat The ambient temperature where the battery charger is installed exceeds the max allowable threshold for regular operation.
Check the installation environment and its placement.
Fan Blocked One of the two cooling fans is blocked for external causes (foreign bodies which block the blades movement) or malfunction.
The battery charger limits the value of the maximum output current.
The problem requires a check by a Quick
®
service point
AC low The AC mains voltage is lower than 207 Vac (mod. SBC 1450 NRG+ HR, SBC 1950 NRG+, SBC 2450 NRG+ HR) or 108 Vac
(mod. SBC 600 NRG+ FR, SBC 700 NRG+ FR, SBC 750 NRG+ FR, SBC 950 NRG+ FR, SBC 1100 NRG+ FR, SBC 1200 NRG+ FR).
The battery charger will carry out a reduction of the maximum output current by supplying as maximum value the 70% of
the output maximum rated current, thus reducing the current absorption from the AC mains.
The supply of the maximum output current will start again once the network voltage will increase back to a higher value
than 207 Vac (mod. SBC 1450 NRG+ HR, SBC 1950 NRG+ HR, SBC 2450 NRG+ HR) or 108 Vac (mod. SBC 600 NRG+ FR,
SBC 700 NRG+ FR, SBC 750 NRG+ FR, SBC 950 NRG+ FR, SBC 1100 NRG+ FR, SBC 1200 NRG+ FR).
AC fail The AC mains voltage is lower than 161 Vac (mod. SBC 1450 NRG+ HR, SBC 1950 NRG+ HR, SBC 2450 NRG+ HR) or 83 Vac
(mod. SBC 600 NRG+ FR, SBC 700 NRG+ FR, SBC 750 NRG+ FR, SBC 950 NRG+ FR, SBC 1100 NRG+ FR, SBC 1200 NRG+ FR).
The battery charger suspends the ouput power supply, which will start again once the mains voltage will go back to a higher
value than 161 Vac (mod. SBC 1450 NRG+ HR, SBC 1950 NRG+ HR, SBC 2450 NRG+ HR) or 83 Vac ( mod. SBC 600 NRG+ FR,
SBC 700 NRG+ FR, SBC 750 NRG+ FR, SBC 950 NRG+ FR, SBC 1100 NRG+ FR, SBC 1200 NRG+ FR ).
Cold battery The temperature measured by the sensor or the sensors optional of the batteries is lower than -15°C.
The battery charger suspends the output power supply which will start again once the temperature will go back to a
higher value than -15°C.
Hot battery The temperature measured by the sensor or the sensors optional of the batteries is higher than +50°C.
The battery charger suspends the output power supply which will start again once the temperature will go back to a lower
value than +50°C.
Sensor fault Failure of one of the two battery charger’s internal temperature sensors. The battery charger limits, if necessary, the
maximum output current value.
The problem requires a check by a Quick
®
service point
CAN error The system detected some communication errors on the CAN bus. If this message appear frequently, check the CAN
network wiring.