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Ashley LoganAug 28, 2025
What to do if I get a 'PRINTING_ERROR' on my Quidel Sofia 2 Measuring Instruments?
- BBryan CummingsAug 28, 2025
If the Quidel Measuring Instruments shows 'PRINTING_ERROR', check the connection to the printer.
To Next PageTo Next PageWhat to do if I get a 'PRINTING_ERROR' on my Quidel Sofia 2 Measuring Instruments?
If the Quidel Measuring Instruments shows 'PRINTING_ERROR', check the connection to the printer.
What to do if Quidel Sofia 2 Measuring Instruments displays 'MATCHING_PIN_AND_OPERATOR_NUMBER'?
If the Quidel Measuring Instruments displays 'MATCHING_PIN_AND_OPERATOR_NUMBER', enter a PIN that is different from the operator number.
What to do if Quidel Sofia 2 Measuring Instruments shows 'INVALID_OPERATOR_NUMBER'?
If the Quidel Measuring Instruments displays 'INVALID_OPERATOR_NUMBER', enter a valid Operator number.
What to do if Quidel Laboratory Equipment displays 'Cassette is past the expiration date'?
If the Quidel Laboratory Equipment displays 'Cassette is past the expiration date', retest with a non-expired Cassette.
What to do if Quidel Sofia 2 Measuring Instruments shows 'INVALID_AGE'?
If the Quidel Measuring Instruments displays 'INVALID_AGE', enter an age between 1-129.
What to do if Quidel Laboratory Equipment shows 'Patient ID must be entered'?
If the Quidel Laboratory Equipment displays 'Patient ID must be entered', you should enter a Patient ID to continue.
What to do if Quidel Laboratory Equipment displays 'Cassette cannot be reused'?
If the Quidel Laboratory Equipment displays 'Cassette cannot be reused', use a Test Cassette that has not been previously run.
What to do if Quidel Laboratory Equipment displays 'Calibration period has expired and the instrument is locked until Calibration has been successfully completed'?
If the Quidel Laboratory Equipment displays 'Calibration period has expired and the instrument is locked until Calibration has been successfully completed', calibrate Sofia 2.
How to fix 'UNREADABLE_CASSETTE' error on Quidel Sofia 2 Measuring Instruments?
If the Quidel Measuring Instruments is showing 'UNREADABLE_CASSETTE', make sure the Cassette is correctly inserted and that the barcode has no markings.
How to resolve 'INVALID_USER_ID' error on Quidel Measuring Instruments?
If the Quidel Measuring Instruments shows 'INVALID_USER_ID', you should enter a valid User ID to proceed.
General| Product Name | Quidel Sofia 2 |
|---|---|
| Category | Measuring Instruments |
| Type | Fluorescent Immunoassay Analyzer |
| Technology | Fluorescent Immunoassay |
| Connectivity | USB, Ethernet |
| Display | Touchscreen LCD |
| Operating Temperature | 15°C to 30°C |
| Sample Types | Nasopharyngeal swabs, nasal swabs |
| Results | Qualitative |
| Read Time | 15 minutes |
| Power Requirements | 100-240V AC, 50/60 Hz |
| Humidity Range | 10% to 90% non-condensing |
