Introduction
How does the Quooker Scale Control R work?
The Scale Control R reduces the water hardness in order to prevent limescale build-up in the tank.
This extends its lifespan and improves the taste of water in hard water areas. The Scale Control R
consists of a lter head and a cartridge. This cartridge softens the water that ows through it
by means of an ion exchange process. The cartridge must be replaced after a certain period of
time, which depends on the mains water hardness and how much Quooker boiling water is used.
Replace the cartridge before it becomes completely saturated. You can order a new cartridge via
quooker.co.uk. Clear instructions on how to replace the cartridge are printed on the cartridge itself.
Saturated cartridges must be returned to Quooker. This is free of charge. The cartridges are issued
on loan and remain property of Quooker. If the saturated cartridge is not returned to Quooker in
time, after receipt of the new one, Quooker is entitled to recover the cost of the cartridge from the
user (see the terms and conditions on quooker.co.uk) For quality and safety reasons, the cartridge
can only be relled by Quooker. Only genuine Quooker parts should be used with a Quooker and
use of any third party parts of any sort will void the warranty.
Installing the Scale Control R
Use this manual to uninstall the Scale Control Pus and install the Scale Control R. Please be
sure to follow the correct installation procedure, based on the type of tank already present. You
can check the tank’s serial number to determine its type:
Type PRO3 B - Serial numbers beginning with VBF, VBD, VBW, RVB
Type PRO3 E - Serial numbers beginning with VCE, VCF, VCD, VCW, RVE
Lifespan of the cartridge
The Scale Control R cartridge needs to be replaced regularly. The replacement frequency
depends on how hard the water is and how much Quooker boiling water is used.
Timely replacement of the cartridge prevents the build-up of limescale in the Quooker system.
The supplied Scale Control Meter can only be installed with Quooker systems installed after
October 2017. The Scale Control R Meter will sound an alarm signal when the cartridge needs to
be replaced. Before mounting the meter, use the Total Hardness Test Kit provided to determine
the cold mains water hardness, as described in section A. After doing so, mount the Scale
Control R Meter and connect it to the Quooker tank, as described in section D.
For Quooker systems installed before October 2017, it is not possible to use the Scale Control R
Meter supplied. The cartridge lifespan can be determined in a dierent way. Before installing the
Scale Control R, test the water hardness with the Total Hardness Test Kit provided. Section A of
this guide features detailed instructions on how to do this. With the help of this value, the service
life of the cartridge can then be determined on the basis of the hardness table supplied. See
section B.
Technical specications
Height 420 mm
Diameter 130 mm
Maximum operating pressure 8,0 bar
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