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Guides users on uninstalling the Scale Control Plus and installing the Scale Control R, identifying tank types by serial number.
Connects the reducing coupler and inlet hose to the inlet reducing valve with a red fibre washer.
Connects the outlet hose to the tank inlet hose using a coupling piece and blue fibre washers.
Guides on flushing the system by opening the isolation valve and activating the boiling water tap.
A table showing the expected cartridge lifespan in months based on mains water hardness and Quooker tank type.
Detaching the tap's jack plug and inserting it into the Scale Control Plus Meter socket.
Inserting the meter's jack plug into the port closest to the Quooker tank centre.
Inputting water hardness using the wheel and confirming with the tick mark.
This manual describes the Quooker Scale Control R, a system designed to reduce water hardness and prevent limescale build-up in Quooker boiling water tanks. By softening the water, the Scale Control R extends the lifespan of the Quooker tank and improves the taste of water, particularly in hard water areas. The system consists of a filter head and a replaceable cartridge that uses an ion exchange process to soften the water.
The primary function of the Quooker Scale Control R is to reduce the concentration of minerals that cause water hardness, thereby preventing the formation of limescale within the Quooker tank. Limescale can impair the efficiency and longevity of the boiling water system. The cartridge within the Scale Control R unit contains a resin that exchanges hard water ions (like calcium and magnesium) for softer ones (like sodium). This continuous softening process ensures that the water delivered by the Quooker tap is less prone to causing limescale deposits. The system is designed for integration with various Quooker tank types, including PRO3 B, PRO3 E, PRO7 E, and COMBI E, ensuring compatibility across a range of Quooker installations.
For systems installed after October 2017, the Scale Control R Meter provides an additional layer of functionality. This meter monitors the cartridge's lifespan and alerts the user when a replacement is due, ensuring optimal performance and timely maintenance. The meter displays the remaining cartridge life as a percentage, counting down from 100% to 0%. When it reaches 0%, an alarm signal is triggered, indicating that the cartridge needs to be replaced. This intelligent monitoring system removes the guesswork from cartridge replacement, ensuring the Quooker system consistently operates with softened water.
The Quooker Scale Control R is designed for straightforward installation and use. The manual provides detailed instructions for both uninstalling a previous Scale Control Plus system and installing the new Scale Control R, tailored to specific Quooker tank types (PRO3 B and PRO3 E). The installation process involves connecting the Scale Control R unit to the existing water inlet and outlet hoses of the Quooker tank, using specific couplers and washers depending on the tank model.
Once installed, the system requires an initial flushing procedure to prepare the cartridge for use. This involves opening the isolation valve, activating the boiling water tap to ventilate the system, and running water until it runs clear. This step is crucial for removing any air from the system and ensuring the cartridge is properly saturated. After flushing, the Quooker tank is switched on, and once the water has heated up, the system is ready for normal operation.
For users with systems installed after October 2017, the Scale Control R Meter offers interactive usage features. The meter is activated by pressing a wheel, which then allows the user to input the local water hardness (determined using the provided Total Hardness Test Kit) and set the Quooker tank type (based on its power in kW). These settings enable the meter to accurately calculate and display the remaining lifespan of the cartridge. The meter's interface is designed for ease of use, with clear prompts for setting parameters and confirming selections.
Regular maintenance of the Quooker Scale Control R primarily revolves around the timely replacement of the cartridge. The lifespan of the cartridge is dependent on two main factors: the hardness of the mains water and the volume of Quooker boiling water consumed. The manual provides a comprehensive hardness table for systems installed before October 2017, allowing users to determine the expected cartridge lifespan based on their water hardness and Quooker tank type. This table helps users proactively plan for cartridge replacement.
For systems installed after October 2017, the Scale Control R Meter simplifies maintenance by providing an automated alert for cartridge replacement. When the meter's display reaches 0%, it signals that the cartridge is saturated and needs to be replaced. If immediate replacement is not possible, the meter offers a temporary snooze function (for 72 hours) by pressing its wheel, providing a short grace period.
The cartridge replacement process itself is designed to be user-friendly. It involves switching off the Quooker tank, releasing the system pressure by running both boiling and cold water taps until the water is cold, and then closing the isolation valve. The saturated cartridge is then detached by unscrewing it from the filter head and replaced with a new one. Following replacement, the system needs to be flushed again to ensure proper operation and to remove any air. For systems with the Scale Control R Meter, the meter must be reset after cartridge replacement to restart the lifespan monitoring. This involves waking up the meter, turning the wheel to "reset," and confirming the action.
Quooker emphasizes the importance of using only genuine Quooker parts for replacement cartridges to maintain quality, safety, and warranty validity. Saturated cartridges are to be returned to Quooker free of charge, as they are issued on loan and remain Quooker property. Failure to return saturated cartridges in time may result in Quooker recovering the cost from the user.
| Model | Scale Control Plus |
|---|---|
| Compatibility | Compatible with Quooker systems |
| Function | Reduces limescale build-up |
| Suitable for | Use with Quooker boiling water taps |
| Water Temperature | Suitable for use with boiling water systems |
| Warranty | 2 years |