12
3 Trouble Shooting
Description of problem What to do
Revs too high at idle
running
• Please de-install the Brainbox of RaceChip XLR.
• Return your car to stock tuning by reconnecting the stock
pedal sensor directly with the throttle pedal.
• Check the revs at idle running again. If they are still too high,
we recommend not driving the car. The problem is probably
not caused by RaceChip XLR but by a malfunction of a
component in the throttle pedal.
• Please contact our Customer Service. Based on the
information you give us, we will help to nd a solution and
tell you whether you need to take your car to a specialist.
Car does not start • Switch off the ignition and remove the key. Check that all
the connectors are securely engaged.
• Please make a note of this information and contact our
Customer Service.
• If the problem occurs when you rst install RaceChip XLR,
please de-install the Brainbox completely. There may be
a problem in the system caused by residual current in the
throttle pedal when you unplugged it. To reset the system,
lock the car and leave it for at least 30 minutes before
trying to start it again. If the engine still does not start, the
car’s fault memory must be reset (any professional garage
or repair shop can do this). Once this has been done, you
can repeat the Brainbox installation. Make sure that the
ignition is off and that you wait at least 10 minutes before
disconnecting the throttle pedal.
Connectors do not t or
do not click securely into
place
• Check that you are trying to connect the correct pair of
connectors and that they are correctly aligned.
• The connectors should t together easily – don’t force
them.
• If the connectors are incompatible, please take a picture of
the connector on the throttle pedal in your car and contact
our Customer Service.
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