CUSTOMER SERVICE
WARRANTY
RainPoint provides a 1-year warranty against manufacturing defects in materials and workmanship from
the date of purchase. During the warranty period , we’ll replace free of charge the product found to be
defective under reasonable use and seice as determined solely by RainPoint.
To place a warranty request, please email us with your order ID at seice@rainpointus.com and we’ll
respond within 24 hours.
Still have trouble with setup , please search for " RainPoint " on Youtube for installation videos! If the user
manual doesn’t have what you're looking for or you need other help, please contact us before returning
the product to the store and let us know the Model NO and LOT NO. of your device.
Model NO.: xxxxxxxxxx((on the back of the pump label))
LOT NO.: xxxxxxxxxxx (on the back of the pump label)
US Free Hotline(English): +1 833-381-5659
(MON-FRI 9:30 AM-5:30 PM PST)
UK Free Hotline(English Deutsch): +44 800-808-5337
(MON-FRI 9:00 AM-5:00 PM CET )
Email: seice@rainpointus.com
WhatsApp: +1 626-780-5952
Suppo:https://www.rainpointonline.com/pages/suppo
www.
15
FR
ECREP
NAME:VIAJEELECTRONICCOMPANY
LIMITED
ADDRESS:E588,13ADELAIDEROAD,
DUBLIN,D02P950,IRELAND
Email:VIAJEELE@outlook.com