RAM 1500 2017 - Reporting Safety Defects in the United States

REPORTING SAFETY DEFECTS IN THE UNITED STATES
If you believe that your vehicle has a defect that could cause a crash or
cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA cannot become in-
volved in individual problems between you, your authorized dealer or
FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY: 1-800-424-9153); or go to http://
www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from http://
www.safercar.gov
.
In Canada
If you believe that your vehicle has a safety defect, you should contact
the Customer Service Department immediately. Canadian customers
who wish to report a safety defect to the Canadian government should
contact Transport Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/
.
French Canadian customers who wish to report a safety defect to the
Canadian government should contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/securiteroutiere/
.
CONSUMER ASSISTANCE
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