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RASLOK HCM-T1 - Troubleshooting Guide; Common Failures and Solutions; Error Codes and Machine Failures

RASLOK HCM-T1
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Page 16 of 18
Failure & Error
Code
Cause
Solutions
Small Water flow
Low water pressure
Check the tap water
Filter Lifespan is up
Contact local service agency to replace filter
Water leakage
Pipe not connected properly
Inspect the connector and connect the pipe properly
Water and PE pipe bursting
Replace the water and PE pipe
Electric leakage
Machine is poorly grounded
Use a three-pin socket with earth wire, making sure
that the machine is grounded properly
Noisy operation
Not installed steadily
Place the machine on a steady and solid surface
Machine fails to run
Insufficient power supply
Switch on power supply
E1:00
Cold water NTC error
Contact the local service agency for support
Heating and cooling function cannot start
E2:00
Hot water NTC error
Contact the local service agency for support
Heating and cooling function cannot start
E3:00
Flow meter error
Contact the local service agency for support
Heating and cooling function cannot start
E4:00
UVC LED error
Contact the local service agency for support
E5:00
Water shortage error
Check the tap water supply
E6:00
Dry heating alarm
Power off and power on again. If problem persists,
contact the local service agency for support
Troubleshooting guide