Troubleshooting
Battery cannot be charged
1. Use a multimeter to check if the
battery still have voltage.
2. Check if the charger indicator is
normal. (Red light means charg-
ing, green light means fully charged.)
3. Check the battery case see if it is
damaged, if so, stop using the
battery and contact us.
The brakes make abnormal
noise
Adjust the brake pads and brake disc.
Motor makes abnormal
noise
Contact us with a video to show the
condition and sound.
The tires got flat or could not
be inflated
The tires will not be filled with air.
Ride the bike after inflating the tires.
(The pumping range is 21-25 psi)
Find your device, click connect,
then click confirm to bind your
bike.
After login, click the add device
button to enter the search page.
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