Raymarine E70295 - Wi-Fi Troubleshooting: Slow Connection and Dropped Connections; Wi-Fi Troubleshooting: No Data Transmission

Connectionextremelyslowandorkeeps
droppingout
PossiblecausePossiblesolutions
Wi-Fiperformancedegrades
overdistancesoproducts
fartherawaywillreceiveless
networkbandwidth.Products
installedclosetotheir
maximumWi-Firangewill
experienceslowconnection
speeds,signaldropoutsor
notbeingabletoconnectat
all.
•Movedevicescloser
together.
•Forxedinstallations
suchasaQuantum
Radar,enabletheWi-Fi
connectiononanMFD
installedclosertothe
device.
Interferencebeingcaused
byotherWi-Fienabledor
olderBluetoothenabled
devices(BluetoothandWi-Fi
bothoperateinthe2.4GHz
frequencyrange,some
olderbluetoothdevicesmay
interferewithWi-Fisignals.)
1.ChangetheWi-Fi
Channelofthedevice
youaretryingto
connecttoandretrythe
connection.Youcanuse
freeWi-Fianalyzerapps
onyoursmartdeviceto
helpyouchooseabetter
channel(channelwith
leasttrafc).
2.Temporarilyswitchoff
eachdeviceinturn
untilyouhaveidentied
thedevicecausing
theinterference,then
removeorrepositionthe
offendingdevice(s).
Interferencefromdeviceson
othervessels.Wheninclose
proximitytoothervessels,for
example,whenmooredupin
amarina,manyotherWi-Fi
signalsmaybepresent.
1.ChangetheWi-Fi
Channelofthedevice
youaretryingto
connecttoandretrythe
connection.Youcanuse
freeWi-Fianalyzerapps
onyoursmartdeviceto
helpyouchooseabetter
channel(channelwith
leasttrafc).
2.Ifpossible,moveyour
vesseltoalocationwith
lessWi-Fitrafc.
Networkconnectionestablishedbutnodata
PossiblecausePossiblesolutions
Connectedtothewrong
network.
Ensurethatyourdevices
isconnectedtothecorrect
network.
Devicesoftware
incompatibility
Ensurebothdevicesare
runningthelatestavailable
software.
Itmaybepossiblethatthe
devicehasbecomedefective
1.Tryupdatingsoftwareto
alaterversion,or
2.tryreinstallingthe
software.
3.Obtainnewreplacement
device.
Mobileapplicationrunningslowlyornotatall
PossiblecausePossiblesolutions
Raymarineappnotinstalled
Installmobileappfrom
relevantappstore.
Raymarineappversion
notcompatiblewithMFD
software
EnsuremobileappandMFD
softwarearelatestavailable
versions.
Mobileappsnotenabledon
MFD
Enable“Viewingonly”or
“RemoteControl”asrequired
intheMobileAppssettingon
yourMFD.
120
Dragony–4/Dragony–5/Dragony–7/Wi–Fish