ReadyDock Duo Manual v1-5.doc 14 ReadyDock.net
Warranty Coverage
ReadyDock warrants that the ReadyDock Product and all the internal components of the
ReadyDock that you have purchased or leased from ReadyDock are free from defects in
materials or workmanship under normal use This Limited Warranty extends only to the original
purchaser or lessee of this ReadyDock Product and is not transferable to any subsequent owner
or user of the ReadyDock Product
Repair or Replacement
During the Limited Warranty Period, the only remedy available to you is the repair or
replacement (at our option) of the ReadyDock Product or its component parts. All component
parts or hardware products removed under this Limited Warranty become the property of
ReadyDock. The warranty available to the replacement part or product is the remainder of the
90 day
Limited Warranty period, or thirty (30) days, whichever is longer. In the unlikely event that your
ReadyDock Product has a recurring failure, ReadyDock, at its discretion, may elect to provide
you with a replacement unit of ReadyDock’s choosing that is at least equivalent to your
ReadyDock Product in hardware performance. ReadyDock reserves the right to elect, at its sole
option, to give you a refund of your purchase price or lease payments (less interest) instead of a
replacement. The ReadyDock Product must be returned, postage prepaid, with proof of date of
purchase to: ReadyDock, Inc., 10 Grassmere Avenue, West Hartford, CT 06110. You must
include a description of the problem along with your name, return address and phone number.
ReadyDock Products are manufactured using new materials or new and used materials
equivalent to new in performance and reliability. Component parts may be new or equivalent to
new. Component parts are warranted to be free from defects in material or workmanship for
thirty (30) days or for the remainder of the Limited Warranty Period of the ReadyDock Product in
which they are installed, whichever is longer.
Warranty Exclusions
This Limited Warranty does not extend to:
a) Expendable parts
b) Any product from which the serial number has been removed or altered;
c) Cosmetic damage or ordinary wear or tear;
d) Damage or non--‐functionality that results from (i) failure to follow the instructions that
came with the product; (ii) accident, misuse, abuse, or other external causes; (iii)
operation outside the usage parameters stated in the then current user documentation
for the product; or (iv) use of parts not manufactured or sold by ReadyDock; or
e) Damage or non--‐functionality due to modifications or service by anyone other than (i)
ReadyDock, (ii) a ReadyDock authorized service provider, or (iii) your own installation of
end--‐user replaceable ReadyDock or ReadyDock--‐approved parts;
f) Any products purchased outside of the United States, Canada, Australia, New Zealand,
Norway, Switzerland, EU or United Kingdom.
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