Do you have a question about the RED REDDY SE and is the answer not in the manual?
The REDDY SE is a smart robot companion designed for the whole family, offering remote control, family communication, pet interaction, security functions, and equipment sharing.
The REDDY SE robot boasts a 1080P definition for its camera, with an angle of D: 118°, H: 98.5°, V: 62.5°. It supports infrared auto-charging and operates on both 2.4G and 5G Wi-Fi networks. Its movement speed ranges from 20cm/s to 60cm/s. The robot's dimensions are W 95mm x H 89.2mm x L 95mm, and it weighs 282g ± 20g. It is equipped with a 2500mAH battery, which charges at DC-5V/2A. A full charge takes 2-3 hours, providing 4-7 hours of battery endurance. The device supports AVI and JPG file formats and can expand its storage up to 256GB via an SD card. It complies with the GB8898-2011 executive standard.
Device Connection and Setup: To begin, register in the REDDY app and tap the '+' icon to initiate a connection. From the pop-up menu, select "Add new device" and then choose "REDDY SE" from the available device cards. Place the REDDY SE on its charging dock and wait for all indicators to light up. If the indicators do not light up, reboot the robot's settings by pressing and holding the Reset button for 5 seconds, then turn the robot on by pressing the Reset button for 2 seconds. Connect to your Wi-Fi network (2.4GHz or 5GHz is supported, 5GHz is recommended), enter the password, and tap "Next." Finally, scan the QR code displayed on your phone screen using the robot's camera, holding it about 15cm away. Once the Wi-Fi and camera indicators turn off, the pairing is successful, and the device is ready for use.
Interface Instructions: The REDDY SE is controlled via a mobile app interface. The interface includes controls for:
General Instructions: The robot features several indicators:
To power on/off or reset the REDDY SE, use the smaller end of the pin to press the Reset button.
Indicator Light Meanings:
Charging the Robot: For optimal daily use, it is recommended to keep REDDY on its charging dock to ensure it is always online. Place the charging dock against a wall, ensuring there are no obstacles within 0.6 meters to the right/left and 2 meters in front of it.
Troubleshooting:
Precautions:
Warranty Liability: The product comes with a 12-month warranty from the date of purchase or manufacture (if the purchase date cannot be determined). The warranty covers manufacturing defects and requires the product to be used according to the manual, not repaired or disassembled, and to be complete. It does not cover normal wear and tear, industrial/commercial use, or damage from improper operation, negligence, accidents, foreign objects, liquids, insects, rodents, electrical cord damage, incorrect voltage, unauthorized repairs, or altered/illegible serial numbers. Natural wear and tear of units, mechanisms, accessories, accumulators, and batteries are not covered. Periodic maintenance is also excluded from the warranty. The service life is 2 years from purchase, provided proper usage and adherence to technical standards. The manufacturing date (year and month) can be found on the bottom of the device, opposite the D/C symbols.
For any issues, contact RED Solution's User Support Service at app_support@redbt.company.
| Brand | RED |
|---|---|
| Model | REDDY SE |
| Category | Vacuum Cleaner |
| Language | English |