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13. Troubleshooting
By purchasing this LED eect light, you have acquired a product designed to the state of the art and ope-
rationally reliable. Nevertheless, problems or errors may occur. Therefore, we would like to describe how
to eliminate possible errors here:
Always observe the safety information!
No function after the device has been connected to the power supply:
• The mains plug is not plugged into the socket correctly.
• The mains cable is not connected to the device mains connection correctly.
• The mains socket is not supplied with current.
There is no reaction to DMX commands:
• The blackout mode is activated at the DMX controller.
• The DMX address is set wrongly.
• The connection between the DMX controller and the light eect is interrupted.
• The DMX line is too long or subject to interference. Use a special DMX high frequency line. Try placing
the DMX line away from the interference source.
• The polarity of the DMX connections to the DMX controller and light eects are dierent.
• If possible, try another DMX controller.
The music control does not work:
• Music control is not activated.
• Music playback volume is too low. Try upping the volume.
• Test the function of the installed microphone by tapping a finger on the housing. The sound to light con
-
trol should react to these impulses.
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