and the mobile phone, which enables the camera to
focus better.
• Try scanning the QR code under a brighter atmosphere.
If these won't work, please contact Reolink Support
https://support.reolink.com/.
If the camera fails to connect to WiFi, please try the
following solutions:
• Please make sure the WiFi band meets the network
requirement of the camera.
• Please ensure you have entered the correct
WiFi password.
• Put your camera close to your router to ensure a
strong WiFi signal.
• Change the encryption method of the WiFi network to
WPA2-PSK/WPA-PSK (safer encryption) on your router
interface.
• Change your WiFi SSID or password and make sure
that SSID is within 31 characters and password is within
64 characters.
• Set your password using only the characters on the
keyboard.
If these won't work, please contact Reolink Support
https://support.reolink.com/.
WiFi Connection Failed During Initial
Setup Process
10English9 English
Display Resolution:
5MP(E1 Zoom)/4MP(E1 Pro)/3MP(E1)
IR Distance: 12 meters (40ft)
Pan/Tilt Angle: Horizontal: 355°/Vertical: 50°
Power Input: DC 5V/1A
Hardware
Specifications
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