“Not registered on
network. Please activate
your SIM card and check
the signal strength”
Camera fails to
register to the
operator network.
1. Check whether your
card is activated or not.
If not, please call your
operator to activate the
SIM card.
2. The signal is weak at
the current position.
Please move the camera
to a location with better
signal.
3. Check if you are using
the correct version of the
camera.
“Network connection
failed”
Camera fails to
connect to the
server.
The camera will be in
standby mode and
reconnect later.
“Data call failed. Please
confirm your cellular
data plan is available or
import the APN
settings”
The SIM card has run
out of data or APN
settings are not
correct.
1. Please check whether
the data plan for the SIM
card is still available.
2. Import the correct APN
settings to the camera.
Set up the Camera on the App
Please follow the steps below to do initial setup for the battery-powered cameras
via Reolink App.
Step 1. Tap the icon in the top right corner to add the camera.
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General
Weight and Dimensions