ReSound Airlink 2 User Manual (English)

Questions and Answers:

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Kara RichardsonAug 2, 2025
What to do if my ReSound Hearing Aid has no connection?
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  Kathleen KrauseAug 2, 2025
  If your ReSound Hearing Aid has no connection, several factors could be at play. First, ensure the Airlink 2 is correctly attached to your PC's USB port, and the fitting software is launched. Obstacles might be blocking the wireless signal; position the Airlink 2 within sight of the hearing instruments. Proximity matters, so move the Airlink 2 closer to the hearing instruments. Also, low battery power can cause connection issues. Use fresh, unexpired zinc-air batteries, remove the sticker, and allow them to breathe for 2 minutes before use.
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Michelle WongAug 11, 2025
Why does my ReSound Airlink 2 Hearing Aid have an unstable connection?
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  courtneyhenryAug 12, 2025
  If your ReSound Hearing Aid connection is unstable or lost, it could be due to several reasons. Obstacles between the Airlink 2 and the hearing instruments may be blocking the signal, so ensure a clear line of sight. The Airlink 2 might be too far from the hearing instruments; try moving it closer. Other wireless devices operating on 2.4 GHz, such as cordless telephones or WLAN access points, can interfere; minimize these or move them away. If these steps don't resolve the issue, consider using a phone that operates on a different frequency than 2.4 GHz.
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rsloanAug 22, 2025
How to fix Airlink 2 not found error for ReSound Hearing Aid?
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  Anthony ThomasAug 22, 2025
  If the Airlink 2 is not found for your ReSound Hearing Aid, first, ensure that the Airlink 2 is properly inserted into the PC's USB2 port and that the fitting software is launched. If an Airlink 1 dongle is inserted, remove it from the USB port, as it might be causing a conflict.