26
Troubleshooting
Problem Possible Cause Solution
REVITIVE is on (lights
illuminated on the
LED display) but
I cannot feel the
electrical stimulation
through the footpads.
Not placing both bare feet on the
foot pads at the same time.
Ensure that your feet are bare
and each foot is placed on each
of the foot pads at the same
time. Keep increasing the
intensity up to a maximum of 99
until you feel the stimulation.
Your feet may be dry. Moisturize the soles of your feet
to improve conductivity and
stimulation and try the procedure
again. You may also have to
increase the
intensity level.
You may be dehydrated. Drink plenty of water before
and after using the device. The
device uses your body to create
the electrical circuit. Water is an
excellent conductor of electricity
and if your body is less hydrated
(below 60%) then the stimulation
may be less. Therefore it is
important to always remain well
hydrated.
The
intensity level may be on
too low a setting.
This is a very safe device. Keep
increasing the
intensity level
towards 99 until you feel the
stimulation. You may find that
you have to increase the
intensity level as you get used to
the therapy. The aim is not to get
to 99 but to find a setting that is
comfortable for you.
If, having tried the solutions
above, you still cannot feel the
stimulation:
Test the device by placing one
hand across both footpads at the
same time (The heel end of the
footpads is easiest). With your
other hand, and starting from
zero, increase the intensity
level until you can feel the
stimulation. If you can feel the
stimulation through your hand
then the device is working. If
on 99 you still cannot feel the
stimulation then please contact
your authorised dealer.
1718_IFU01_7244012.indd 26 27/03/2015 10:04
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