Troubleshooting
26
Problem Possible solution
Sound is weak. Replace empty battery.
Clean dome/receiver mold/custom shell.
Exchange microphone cover.
Increase volume.
Hearing
instrument
emits whistling
sounds.
Reinsert dome/receiver mold/custom
shell until it fits securely.
Decrease volume.
Clean dome/receiver mold/custom shell.
Sound is
distorted.
Decrease volume.
Replace empty battery.
Clean dome/receiver mold/custom shell.
Hearing
instrument
emits signal
tones.
Gently close battey compartment
completely.
Replace empty battery.
Hearing
instrument does
not work.
Turn hearing instrument on.
Gently close battery compartment
completely.
Replace empty battery.
Make sure battery is inserted correctly.
Power-on delay is active.
Wait 12 seconds and check again.
Consult your Hearing Care Professional if you encounter
further problems.
Troubleshooting