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Rheem GHE80-300 User Manual

Rheem GHE80-300
61 pages
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TRITON
80 & 100 Gallon Ultra-High
Efficiency Water Heaters
Service and Training Manual
For use with the following models:
GHE80SS, GHE80SU,
GHE100SS, GHE100SU
CATEGORY IV Models
Fan Assisted Combustion
SVC1020T; Revision 4; January 2020

Table of Contents

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Rheem GHE80-300 Specifications

General IconGeneral
Model NumberGHE80-300
Capacity80 gallons
Warranty6 years
Fuel TypeNatural Gas
Vent TypeAtmospheric

Summary

Introduction to Triton Water Heater System

Triton Control System Overview

Describes the integrated control system for GHE water heaters.

Electrical Shock Safety Precautions

Highlights dangers of electrical shock during service and repairs.

Flammable Liquids and Vapors Hazard

Warns against storing or using flammable materials near the water heater.

Water Temperature Adjustment for Scald Prevention

Advises on safe water temperature settings to prevent scalding.

Triton Water Heater Specifications

Triton Model and Fuel Type Specifications

Details GHE models, gallon capacity, and fuel types.

Gas Input and Ignition System Specs

Covers rated gas input and ignition system details.

Heat Exchanger and Diagnostic Features

Describes the heat exchanger type and diagnostic capabilities.

Installation and Connection Specifications

Outlines installation requirements and connection types.

Venting and Noise Level Specifications

Details allowed vent materials and noise level standards.

Water Temperature and Electrical Specs

Covers water temperature settings, differential, and electrical rating.

Triton Safety Device Specifications

Lists safety devices like T&P valve and ECO switch.

Triton Combustion Blower Speed Table

Model and Fuel Type Speed Data

Provides minimum, maximum, and ignition speeds for models.

Purge Timing Data

Specifies purge timing in seconds for various models.

Triton Component Parts Identification

Triton Top View Component Identification

Identifies components visible from the top view.

Triton Main Unit Component Identification

Illustrates and names major components on the main unit.

Triton Burner Assembly Component Identification

Details components of the burner assembly.

Triton Wiring and Schematic Diagram

GHE Block Diagram and Wiring

Shows the block diagram for the gas high efficiency system.

Triton Connection Diagram

Pressure and Temperature Sensor Connections

Illustrates connections for pressure and temp sensors.

Control Board Terminal Connections

Details connections to the control board.

Triton Top View Components

Top View Labeled Components

Identifies key components visible from the top.

Triton Water Heater Parts Description

Blower and Gas Control Valve Details

Describes the blower and gas control valve functions.

Flue Gas Temperature Sensor Details

Explains the flue gas temperature sensor and its trip setting.

Power Anode Controller Functionality

Details the power anode controller's role in tank protection.

Triton Water Heater Parts Description (Continued)

Condensate Trap and Igniter/Flame Probe

Describes the condensate trap and igniter/flame probe.

Main Igniter Controller Functions

Explains the main igniter controller's operations and attempts.

LCD Display and User Control Panel

Describes the touch screen interface and its display.

Triton Water Heater Parts Description (Continued)

Pressure Switches Functions

Details the function of pressure switches.

Water Temperature and Lower Tank Probes

Explains the function of temperature probes.

Leak Sensor and Burner Function

Describes the leak sensor and burner functions.

Triton User Interface Navigation

Navigating the Triton Home Screen

Explains how to navigate the main display screen.

Triton Startup Wizard Overview

Describes the initial setup process via the wizard.

Enabling and Disabling the Triton Unit

How to turn the water heater on or off.

Triton Temperature Adjustment Features

Details how to adjust water temperature settings.

Triton User Interface Settings and Configurations

Triton Basic Settings Configuration

Configuration options for display, lock, beep, and network.

Triton Configuration Settings Details

Settings for differential temp, pump, input/output, modulation, leak.

Triton Schedule Settings

How to set heater schedules for use.

Triton Time and Date Settings

How to set the current time and daylight savings.

Triton User Interface Status and Service Menus

Triton Status Menu and More Function

Provides current status, diagnostics, sensors, and more details.

Triton Service Menu Overview

Accesses product info, alarms, system health, and alerts.

Triton Wi-Fi Status and Setup

Checking and configuring the water heater's Wi-Fi connection.

Triton User Interface Alarms and System Health

Triton Current Alarms and History

Viewing active alarms, history, and more information.

Triton System Health Status

Checking combustion and tank health status.

Triton Service Alerts Configuration

Setting reminders for maintenance tasks.

Triton Control Board Display Messages

Triton Control Board Status Messages

Explains various status messages displayed on the control board.

Triton Sequence of Events - Initial Operation

Heat Demand and Proof of Fan Check

Describes the initial steps for a heat demand.

Triton Pre-Purge Sequence

Details the pre-purge cycle operations.

Triton Sequence of Events - Flame Stabilization and Heating

Flame Stabilization Checks

Checks performed during flame stabilization.

Heating Mode and Flame Loss Handling

Describes heating mode and responses to flame loss.

Triton Sequence of Events - Post Purge and Modulation

Triton Post Purge Process

Explains the post purge cycle steps.

Modulation Start Conditions

Details when the modulation process begins.

Triton Sequence of Operations - Power On and Call for Heat

Triton Power On Sequence

Describes actions when the unit is powered on.

Triton Call for Heat Process

Details the steps when a call for heat is generated.

Triton Sequence of Operations - Cycles and Modes

Triton Pre-purge Cycle Details

Explains the pre-purge cycle and its checks.

Ignition Activation and Flame Rectification

Describes ignition and flame sensing processes.

Main Burner Operation and End of Heating

Covers main burner operation and cycle termination.

Triton Post Purge Cycle

Details the post purge cycle and its purpose.

Triton Sequence of Operations - Stand-By Mode and Screenshots

Triton Stand-By Mode Operation

Describes the idle state of the water heater.

Triton Operational Status Screenshots

Visual examples of operational statuses.

Triton Safety Functions Overview

Triton Flame Detection Mechanism

Explains how flame is detected and monitored.

Triton ECO (Energy Cut Off) Function

Describes the ECO switch's role in high temperature safety.

Triton Pressure Switches Function

Explains the function of pressure switches for fan and vent.

Triton Vent Temperature Sensor

Details the vent temperature sensor's safety role.

Triton Safety Functions - Power Outages and Retries

Triton Power Outage Handling

How the controls resume operation after power interruptions.

Controller Retry and Ignition Attempts

Details retry logic and lockout conditions for ignition.

Condensate Removal Tube Assembly

Explains the condensate removal tube function and maintenance.

Triton Error Codes - ALARM and ALERT

Triton Error Codes A001-A026

Lists error codes A001-A026 and links to troubleshooting.

Triton Error Codes - A027 to A110

Triton Error Codes A027-A044

Lists error codes A027-A044 and links to troubleshooting.

Triton Error Codes A101-A110

Lists error codes A101-A110 and links to troubleshooting.

Triton Error Codes - A111 to T129

Triton Error Codes A111-T032

Lists error codes A111-T032 and links to troubleshooting.

Triton Error Codes T105-T129

Lists error codes T105-T129 and links to troubleshooting.

Triton Error Codes - T130 to T137

Triton Error Codes T130-T137

Lists error codes T130-T137 and links to troubleshooting.

Troubleshooting Error A001 Ignition Lockout

A001 Ignition Lockout Troubleshooting Steps

Provides checks for spark, water in chamber, gas pressure, venting.

Troubleshooting Error A001 Ignition Lockout (Continued)

A001 Gas Valve Checking Procedure

Steps to check the gas valve operation and voltage.

A001 Gas Valve Harness and Control Board Checks

Procedures for checking harness and control board connections.

Troubleshooting Error A002 Flame is Not Stable

A002 Flame Stability Troubleshooting

Checks for gas pressure, venting, and flame rod.

A003 Intake Switch Open Troubleshooting

Steps to diagnose intake switch issues.

Troubleshooting Error Codes A004, A005, A006

A004 PoF Switch Open During Heating Troubleshooting

Checks for PoF switch errors during heating.

A005 PoF Switch Open During Pre-Purge Troubleshooting

Diagnoses PoF switch errors during pre-purge.

A006 PoF Switch Open During Post Purge Troubleshooting

Troubleshoots PoF switch errors during post-purge.

Troubleshooting Error Codes A007 to A016

A007 Exhaust Pressure Switch Open Troubleshooting

Checks for exhaust pressure switch issues.

A008 PoF/Blower Mismatch Troubleshooting

Diagnoses PoF switch and blower mismatches.

A010 End Of Line Test Failure Troubleshooting

Addresses end of line test failure error.

A016 Energy Cut Off Switch Open Troubleshooting

Troubleshoots ECO switch open errors.

Troubleshooting Error A017 Flue High Flue Temp

A017 Flue High Flue Temp Troubleshooting

Checks for high flue temperature sensor readings.

Troubleshooting Error Codes A018, A019, A022

A018 Flue Temp Sensor Open Troubleshooting

Diagnoses open flue temperature sensor.

A019 Flue Temp Sensor Shorted Troubleshooting

Troubleshoots shorted flue temperature sensor.

A022 Upper Tank Sensor Open Troubleshooting

Checks for open upper tank temperature sensor.

Troubleshooting Error Codes A023, A024, A025, A026, A027

A023 Upper Tank Temp Too Hot Troubleshooting

Diagnoses upper tank temperature too hot errors.

A024 Upper Tank Sensor Shorted Troubleshooting

Troubleshoots shorted upper tank sensor.

A025 No Blower RPM Feedback Troubleshooting

Diagnoses lack of blower RPM feedback.

A026 Blower RPM Mismatch Troubleshooting

Addresses blower RPM mismatch errors.

A027 Flame Present Before Ignition Troubleshooting

Troubleshoots flame detected before ignition.

Troubleshooting Error Codes A028 to A044

A028 Flame Present W/O Heating Troubleshooting

Diagnoses flame signal after heating cycle.

A029 Failed Ignition Troubleshooting

Troubleshoots failed ignition attempts.

A030 Flame Lost During Heating Troubleshooting

Addresses loss of flame signal during heating.

A031 Loss of Anode Communication Troubleshooting

Troubleshoots anode communication loss.

A033-A043 Relay/Communication Errors Troubleshooting

Addresses relay and communication errors.

A044 Processor Clock/Line Frequency Disagree Troubleshooting

Diagnoses processor clock and frequency issues.

Troubleshooting Error Codes A101 to A110

A101 Configuration Data Restore Troubleshooting

Troubleshoots configuration data restore failures.

A102 Time Clock Needs Programming Troubleshooting

Addresses time clock programming requirements.

A103 Time Clock Advancing Improperly Troubleshooting

Diagnoses issues with time clock advancement.

A104 Water Leak Detected Troubleshooting

Troubleshoots water leak detection alerts.

A108 Ignition Board Communication Failure Troubleshooting

Addresses ignition board communication loss.

A109 External CO Sensor Alarm Troubleshooting

Diagnoses external CO sensor alarms.

A110/A111 Shut-off Valve Test Error Troubleshooting

Troubleshoots shut-off valve monthly test errors.

Troubleshooting Error Codes A112 to T021

A112 Shutoff Valve Not Open Troubleshooting

Diagnoses shutoff valve not opening errors.

A121 No Water Detected in Tank Troubleshooting

Troubleshoots no water detected in tank alerts.

T009 No Gas Detected Troubleshooting

Addresses no gas detected errors.

T020 Lower Tank Sensor Open Troubleshooting

Diagnoses open lower tank sensor.

T021 Lower Tank Sensor Shorted Troubleshooting

Troubleshoots shorted lower tank sensor.

Troubleshooting Error Codes T029 to T120

T029 Failed Ignition Retrying Troubleshooting

Troubleshoots failed ignition retries.

T032 Lower Tank Temp A/D Error Troubleshooting

Diagnoses lower tank temp A/D conversion errors.

T105 Water Leak Sensor Not Installed Troubleshooting

Addresses water leak sensor not installed alerts.

T113/T114 Flame Rod Degraded Troubleshooting

Troubleshoots degraded flame rod alerts.

T115/T116 Combustion Health Degraded Troubleshooting

Diagnoses degraded combustion health alerts.

T117-T120 Periodic Maintenance Alerts

Covers periodic maintenance alerts and tasks.

Troubleshooting Error Codes T122 and T123-T137

T122 Anode Controller Communication Troubleshooting

Diagnoses communication loss with anode controller.

T123-T137 Anode Alerts Troubleshooting

Details anode alert locations and troubleshooting.

Troubleshooting Anode Alerts (Continued)

Anode Rod Power Wire Disconnection

Steps for disconnecting anode rod power wires.

Checking Anode Rod Resistance

Procedure for checking anode rod resistance.

Troubleshooting Anode Alerts - Wiring Harness Check

Anode Control Module Wiring Check

Steps to check wiring to the anode control module.

Anode Rod Power Wire Harness Check

Checking the anode rod power wire harness for resistance.

Triton Gas Pressure Checking Procedure

Inlet Gas Pressure Verification

Procedure to check inlet gas pressure limits.

Triton Gas Valve Adjustment Procedure

Gas Valve CO2 Adjustment

Steps for adjusting gas valve using CO2 readings.

Triton Disassembly and Repair Overview

Triton Repair Part Replacement Videos

Links to videos for replacing common parts.

Triton Specific Part Replacement Procedures

Lists parts for which replacement procedures are provided.

Triton Disassembly and Repair - Ignition Control Board, LCD Display

Ignition Control Board Replacement Procedure

Steps to remove and replace the ignition control board.

LCD Display Replacement Procedure

Steps to remove and replace the LCD display assembly.

Blower Motor Replacement Procedure

Steps to remove and replace the blower motor.

Water Temperature Sensor Replacement Procedure

Steps to remove and replace the water temperature sensor.

Triton Disassembly and Repair - Igniter, Flame Sensor, Pressure Switches

Igniter Replacement Procedure

Steps to remove and replace the igniter.

Flame Sensor Replacement Procedure

Steps to remove and replace the flame sensor.

Pressure Switches Replacement Procedure

Steps to remove and replace pressure switches.

Exhaust Gas Temperature Sensor Replacement Procedure

Steps to remove and replace the exhaust gas temperature sensor.

Triton Disassembly and Repair - Burner Assembly Replacement

Burner Assembly Removal Steps

Steps to remove the burner assembly.

Blower Removal from Burner Steps

Steps to detach the blower from the burner assembly.

Triton Burner Assembly Replacement

Attaching New Burner and Gasket

Steps for attaching the new burner and gasket.

Inserting and Bolting Burner Assembly

Steps for reinserting and securing the burner assembly.

Triton Burner Assembly Reconnection

Reconnecting Ground and Leads

Steps for reconnecting ground and sensor leads.

Reconnecting Harnesses and Hoses

Steps for reconnecting blower harnesses and hoses.

BACnet Configurations - What to Know

BACnet Protocol Overview

Explains BACnet as a communication protocol.

Accessing BACnet Configuration Settings

Guides users on how to access configuration settings.

BACnet Configurations - Navigating Settings

Selecting Settings Icon for BACnet

Directs users to select the "settings" icon.

Selecting BACnet Option on Display

Guides users to select the "BACnet" option.

BACnet Configurations - Inputting Device Instance

Inputting BACnet Device Instance

Steps to input the device instance number.

BACnet Configurations - Settings Details

BACnet Settings List and Adjustments

Lists BACnet settings and guidance on adjustments.

BACnet Configurations - Quick Start Guide

BACnet Pinout and Connection Guide

Details the BACnet connector pinout and connection.

BACnet Settings Details

Explains BACnet settings like MAC Address, Baud Rate, Config.

Leak Guard™ Auto Shut-off System

LeakGuard™ Operation Modes

Describes Auto, Alarm Only, and Disable modes.

LeakGuard™ Valve Error Codes

Details error codes related to the shut-off valve.

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