Troubleshooting When Using the Printer Function
44
4
If the printing does not start, contact your service representative.
Printing does not start. If the machine is operating in an
extended wireless LAN, the re-
ceiver's MAC address may be
preventing communication with
the access point.
Check access point settings when
in infrastructure mode. Depending
on the access point, client access
may be limited by MAC address.
Also, check there are no problems in
transmission between access point
and wired clients, and between ac-
cess point and wireless clients.
Printing does not start. The extended wireless LAN has
not started.
Confirm the orange LED is lit,
and the green LED is lit or blinks
during transmission.
Printing does not start.
Advanced encryption has been set
using the Extended Security function.
Check the settings of the Extended Se-
curity function with the administrator.
Printing does not start.
The login user name, password, or
driver encryption key is invalid.
Check the login user name, password,
or driver encryption key is correct.
The Data In indicator
does not blink or light up.
If the Data In indicator is unlit or
not flashing even after perform-
ing [Print], the machine has not re-
ceived the data.
• When the machine is connect-
ed to a computer via a cable,
check the computer print port
settings are correct. For how
to check the print port, see
“Confirming the Connection
Method”, Printer Reference.
• When it is networked with a com-
puter, contact the administrator.
The status indicator of
the machine is red.
The cause is displayed on the dis-
play of the control panel.
Check the error message on the
display panel and take required
action. See p.39 “When a Message
Is Displayed”.
Updating the destina-
tion list. Reselect desti-
nation(s) or sender's
name later.
The destination list is being up-
dated from the network using
SmartDeviceMonitor for Admin
or Web Image Monitor.
Wait until the message disap-
pears. Do not switch off the pow-
er while this message is
displayed. Depending on the
number of destinations to be up-
dated, there may be some delay
before you can resume operation.
Operations are not possible while
this message is displayed.
[List/Test Print] is disa-
bled.
A mechanical error might have
occurred.
Contact your service representa-
tive. See “List/Test Print”, Gener-
al Settings Guide.
Printing does not start
when using extended
wireless LAN in Ad-
hoc mode.
Correct communication mode is
not set.
Turn the main power off and back
on. See “Turning On the Power”,
About This Machine.
Or, change the settings in
[
Net-
work
]
under
[
Interface Settings
]
of
[
System Settings
]
. See “Network
Settings”, General Settings Guide.
Problem Cause Solution
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