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Samantha Miller MDSep 12, 2025
What to do if my Ricoh Printer displays 'Check paper size'?
- QqdixonSep 12, 2025
An irregular paper size is set. If you press the [Start] key, copy will start onto the selected paper.
To Next PageTo Next PageWhat to do if my Ricoh Printer displays 'Check paper size'?
An irregular paper size is set. If you press the [Start] key, copy will start onto the selected paper.
Why can't I staple paper of this size on my Ricoh Aficio MP 5000 Printer?
The Staple function cannot be used with the selected paper size. Select a proper paper size.
Why Ricoh Printer says 'Authentication has failed'?
This issue occurs because the login user name or password entered is incorrect. Ask your user administrator for the correct login user name and password. It can also happen if the machine cannot perform authentication; in this case, contact the administrator.
What to do if my Ricoh Printer says 'Original is being scanned by another function'?
This message appears when a function other than the Copier function is in use, such as the Document Server function. To resolve this, cancel the job in progress by pressing [Exit], then press the [Document Server] key, and finally, press the [Clear/Stop] key.
What to do if my Ricoh Aficio MP 5000 Printer exceeds maximum number of pages per file?
The number of scanned pages has exceeded the Document Server's capacity per file. To store the scanned pages as one file, press [Store File]. This will save the scanned data as a file in the Document Server. If you don't want to store the scanned pages, press [No] to delete the scanned data.
What to do if my Ricoh Printer says 'File being stored exceeded max. number of pages per file'?
The scanned originals have too many pages to store as one document. Press [Exit], and then store again with an appropriate number of pages.
Why is Rotate Sort not available with this paper size on my Ricoh Aficio MP 5000 Printer?
A size of paper for which Rotate Sort is not available has been selected. Select a proper paper size.
Why can't I punch this paper size on my Ricoh Printer?
The Punch function cannot be used with the selected paper size. Select a proper paper size.
What does 'The selected file(s) contained file(s) without access privileges' mean on my Ricoh Aficio MP 5000?
You have tried to delete files without the authority to do so. Files can be deleted by the person who created the file. To delete a file which you are not authorized to delete, contact the person who created the file.
Why Ricoh Aficio MP 5000 Printer displays 'You do not have the privileges to use this function'?
The logged in user name does not have permission for the selected function. Contact the administrator about the permission for the required function.
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