Problem Cause Solution
When putting a signature on
an e-mail using S/MIME, an
e-mail address for “Sender”
is not set for “From”.
When S/MIME is applied,
the administrator appears in
the “From” field, and the
sender appears in the “Reply-
to” field.
Contact the administrator.
• Using S/MIME makes e-mail larger than when not using S/MIME.
Operations Are Not Possible When Messages Are Displayed
This section describes likely causes of and possible solutions for messages that appear and when the
machine fails to operate.
Message Cause Solution
"Destination list / machine
settings are updated.
Selected destinations or
function settings have been
cleared. Please re-select the
settings."
The destination list is being
updated from the network
using SmartDeviceMonitor
for Admin. Depending on the
number of destinations to be
updated, there may be some
delay before you can resume
operation. Operations are
not possible while this
message is displayed.
Wait until the message disappears. Do
not switch off the power while this
message is displayed.
When You Cannot Send Scanned Files
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