When You Cannot Make Copies As Wanted
This section describes likely causes of and possible solutions for unsatisfactory copy results.
Basic
Problem Cause Solution
Misfeeds occur frequently. The number of sheets loaded
exceeds the capacity of the
machine.
Load paper only as high as the upper
limit markings on the side fences of the
paper tray or bypass tray.
Misfeeds occur frequently. The paper tray's side fences
are set too tightly.
Push the side fences lightly, and then
reset it. Also, we recommend you set at
least 20 sheets of thick paper.
Misfeeds occur frequently. The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity condition. See “Paper
Storage”, About This Machine.
Misfeeds occur frequently. The paper is too thick or too
thin.
Use recommended paper. See
“Recommended Paper Sizes and
Types”, About This Machine.
Misfeeds occur frequently. The copy paper is wrinkled or
has been folded/creased.
Use recommended paper only and be
sure its storage environment meets the
recommended temperature and
humidity conditions. For details about
recommended paper and the proper
way to store it, see “Recommended
Paper Sizes and Types” and “Paper
Storage”, About This Machine.
Misfeeds occur frequently. Printed paper is being used. Do not use paper that has been already
copied or printed onto.
Copy paper becomes
creased.
The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity condition. See “Paper
Storage”, About This Machine.
Copy paper becomes
creased.
The paper is too thin. Use recommended paper. See
“Recommended Paper Sizes and
Types”, About This Machine.
When You Cannot Make Copies As Wanted
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