Problem Cause Solution
Misfeeds occur frequently. Paper of undetectable size
has been loaded.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• If you load a paper size that is not
selected automatically, you need
to specify the paper size with the
control panel. For details about
specifying paper size using the
control panel, see "Changing to a
Size That Is Not Automatically
Detected", Paper Specifications
and Adding Paper.
Misfeeds occur frequently. There is a foreign object on
the output tray.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Do not place anything on the
output tray.
Cannot print in duplex
mode.
You have selected a paper
tray that is not set for duplex
printing.
Change the setting for "Apply Duplex"
in [Tray Paper Settings] to enable
duplex printing for the paper tray. For
details about setting "Apply Duplex",
see "Tray Paper Settings", Connecting
the Machine/ System Settings.
Cannot print in duplex
mode.
You have selected a paper
type that cannot be used for
duplex printing.
In [Tray Paper Settings], select a paper
type that can be used for duplex
printing. For details about setting
"Paper Type", see "Tray Paper
Settings", Connecting the Machine/
System Settings.
Paper does not align neatly
when it is output from the
internal shift tray.
The paper press attached to
the paper output slot of the
internal shift tray is pointed
towards the back or front of
the tray.
Adjust the paper press so that it points
in the same direction as the paper that
is output.
10. Troubleshooting
194
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